Logistics Planner

5 days ago


Exeter Devon, United Kingdom LiveWest Full time

Are you passionate about delivering excellent customer service and ensuring efficient resource management? LiveWest is looking for a dedicated Planner to join our dynamic team. As a Planner, you will play a crucial role in scheduling and coordinating repairs, ensuring our customers receive excellent service.
Progress Monitoring: Quality Communication: Collaborate with Supervisors to address any issues related to work quality, compliance, and timeliness.
This role is being offered on a full time , permanent basis working 37 hours per week on an alternating shift pattern - Week 1 - 07:30 - 15:30 and Week 2 - 09:00 - 17:00 with 1 shift 10:30 - 18:30 per week. This is an office based role in our Exeter office.
To be successful in your application for the role of Planner , you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:
Knowledge or experience in a customer repair role, such as social housing, retail, or other relevant fields.
Data Analysis: Ability to interpret data and provide suitable outcomes, with strong data analysis and input skills.
Able to work under pressure and take a flexible and adaptable approach to meet customer and business needs.
Xmbrace, OptiTime / DRS) and databases (e.g., Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
Pension Contributions: Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
Invest in your future with ongoing personal and professional growth opportunities.
Policies designed to help you balance work and family life, including a new child payment.
Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
Giving Back: Up to four paid volunteering days a year to support our communities.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
Together, we are building brighter futures for everyone.
Inclusion At LiveWest
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.
LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. You can read more about Inclusion at LiveWest by visiting our website.


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