IT Support Engineer

3 weeks ago


Studley Warwickshire, United Kingdom Six Degrees Group Full time

Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We support our customers on their digital transformation journey regardless of their
Our vision is to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market.
The 24/7 Senior Senior Technical Support Engineers serve as the primary escalation point for the Managed Services Engineers in various ITIL disciplines, particularly focusing on incident & change work. as instructed by the Managed Services Manager, and also provide guidance and support to the rest of the team.
The role is based in our datacentre in Studley on a rotational basis of 4 days on and 4 days off, alternating between day and night shifts. You will be responsible for overseeing a team of 3-4 Engineers who work on both Connectivity and Server Infrastructure.
If you have got expertise in technologies, such as Network/Firewalls routing and switching (Juniper, Palo Alto, Fortinet, Cisco), Infrastructure (Windows Server, AD, RDS, O365), Virtualisation (Citrix, VMware), or Cloud (Microsoft Azure), then this could
Whilst we appreciate that you may not have all iof the network/ firewall routing and switching, virtualisation experience we welcome applications from candidates who want to take the next step in their career. the care and expertise within the business to help you develop in your career with us.
Shift Allowance £7,500
25 days holiday & your birthday off
Pension
Holiday Trading Scheme - Buy/sell a maximum of 4 days leave.
Employee Referral Scheme - A referral fee for any successful referrals that join Six Degrees.
Group Life Assurance.
Private Medical Insurance.
Employee Assistance Programme.
Eye Care Vouchers.
Travel Insurance.
Health Cash Plan.
Six Degrees is not interested in paying lip-service to diversity and inclusion, just observing our statutory duties. We work to continually re-affirm our commitment to cultivating a workplace and society that embraces and vigorously defends equity, diversity
and inclusion. This includes all aspects of recruitment and employment - our recruitment and selection processes are open and fair, and we will always consider any reasonable adjustments or flexible working requirements. Employers Network for Equality and Inclusion (ENEI) who support us on this journey.
will arrange a telephone or video call if your background and experiences fit what we're looking.


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