ALAÏA Deputy Boutique Manager

3 weeks ago

London, Greater London, United Kingdom Richemont Full time

London, LND, GB

Permanent

Since 1964, Alaïa is a Parisian Fashion Maison, with a Couture soul and a timeless sense of beauty.
Azzedine Alaïa, a legendary master of cut, changed the look of fashion in the 80's with his sculptural silhouettes. Today, the Belgian Creative Director Pieter Mulier, perpetuates his quest of perfection and modernity, sharing the same technical skills and passion for arts. Shape driven creations and iconic knits are sculpted on the body, crafting unique interpretations of the free beauty of women.

HOW WILL YOU MAKE AN IMPACT?

  • Co-monitor the achievement of sales targets and KPI's for the boutique
  • Work with the Boutique Director on quarterly action plan to deliver expected growth and reach targets
  • Provide monthly and adhoc reporting (sales, traffic, KPls, follow up, missed sales, stock issues, CS, discount...) and propose corrective actions.
  • Support the effective running of the boutique

Team management and people development:

  • Support the Boutique Director in the management of the team to optimize personal and boutique performance and profitability
  • Communicate and motivate the team around the strategy and vision of the Maison and their collective and individual contributions
  • Support the Boutique Director in conducting team meetings, ensuring that staff is aware of the targets and clients experience best practices
  • Support the Boutique Director with the annual performance management process to provide feedback
  • Delegate operations activities and establish clear responsibilities within the team
  • Assist the Boutique Director to provide trainings to the team and support the coaching to drive success
  • Create a business-oriented approach and positive mindset in the boutique through team builder and supportive environment
  • Champion clienteling behaviors and ways of working among the team to drive a client centric business: proactive outreach with existing clients and prospects, head to toe styling, working by appointment
  • Elevate client experience in store and out of store ensuring brand guidelines are met
  • Define with HQ & Boutique Director the objectives in terms of client retention, recruitment and reactivation to achieve sales target
  • Leverage all clienteling tools to achieve the results: clienteling app, client development plans, local experiences.
  • Report on ROI following clienteling and CRM actions implemented in store, providing insight to unlock specific opportunities by store and client segment
  • Work with retail network on strategy and execution of customer plans to reach top client growth objectives
  • Research and negotiate local opportunities to partner with personal shoppers / stylists, and other targeted and qualitative groups to acquire luxury audience

Boutique operations and administration:

  • Responsible for all group, Maison and boutique policies, procedures and guidelines to be applied in-store
  • Monitor visual merchandising and displays to maintain brand image and boutique presentation
  • Ensure compliance with sales, financial and security procedures as outlined by the Maison
  • Supervise the boutique back office and administration, incl invoices, plannings, payroll, commissions etc.
  • Monitor the quality of the client database per sales associate and that daily traffic is counted correctly daily
  • Ensure the boutique is properly maintained (light, furniture etc) and take corrective actions in accordance with the Brand standards & guidelines

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • Previous boutique management experience, especially in the field of luxury retail
  • Strong people leadership skills and business acumen
  • Excellent interpersonal, communication and organizational skills
  • Ability to motivate and develop team as per ALAÏA's values
  • Ability to show innovation and initiative, be proactive and pre-empt boutique and team issues
  • Excellent presentation and brand ambassador for ALAÏA
  • Ability to handle multiple demands and competing priorities
  • Strong customer service approach and ability to drive CRM initiatives
  • Fluent English (written and oral), Foreign languages a plus

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

  • We value freedom, collegiality, loyalty, and solidarity
  • We foster empathy, curiosity, courage, humility, and integrity
  • We care for the world we live in

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

  • Initial screening call with Richemont Talent Team
#J-18808-Ljbffr

  • Senior Technical Account Manager

    3 days ago

    London, Greater London, United Kingdom Deputy Full time

    At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies' profits thrive. Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces.Deputy is a global SaaS workforce management company headquartered in Sydney, San...

  • Deputy Boutique Director, Harrods

    3 weeks ago

    London, Greater London, United Kingdom Richemont Full time

    Time never stands still at Vacheron Constantin. Deep pride in our heritage fuels our passion to trailblaze an even brighter future. For us, excellence is both a given and a never-ending quest. Our curiosity knows no bounds and better is always possible. For nearly 270 years, we have continuously reinvented our vision as a Maison of Belle Haute Horlogerie.Are...

  • Boutique Manager

    3 weeks ago

    London, Greater London, United Kingdom The SWATCH Group Full time

    The RoleWe are currently recruiting a Boutique Manager to oversee and manage the day-to-day operations of our new Boutique in Perth. In this role, you will have full responsibility for all personnel matters, sales, managing boutique inventory and expenses, and overseeing the customer service department. You will represent the brand in the market and...

  • Boutique Manager

    3 weeks ago

    London, Greater London, United Kingdom Creed Full time

    Creed Oxfordshire, England, United KingdomThe House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.About the roleWe are seeking a Boutique Manager for our Creed Boutique in Bicester Village. This is a full-time role 5 days, 37.5...

  • Boutique Manager

    3 days ago

    London, Greater London, United Kingdom Creed Full time

    Creed Oxfordshire, England, United KingdomThe House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.About the roleWe are seeking a Boutique Manager for our Creed Boutique in Bicester Village. This is a full-time role 5 days, 37.5...

  • Assistant Boutique Manager

    3 weeks ago

    London, Greater London, United Kingdom The SWATCH Group Full time

    Job ScopeAs an Assistant Boutique Manager for SGUK's OMEGA Boutique you support the Boutique Manager in driving sales and ensuring all operational targets are met and that standards are followed and kept within the boutique. You will also contribute to the recruitment, development, and coaching of the Boutique Team offering motivation, encouragement, and...

  • Assistant Boutique Manager

    3 days ago

    London, Greater London, United Kingdom The SWATCH Group Full time

    Job ScopeAs an Assistant Boutique Manager for SGUK's OMEGA Boutique you support the Boutique Manager in driving sales and ensuring all operational targets are met and that standards are followed and kept within the boutique. You will also contribute to the recruitment, development, and coaching of the Boutique Team offering motivation, encouragement, and...

  • Assistant Boutique Manager

    3 weeks ago

    London, Greater London, United Kingdom SWATCH GROUP Full time

    The companyOMEGA is a company of the Swatch Group, the world's leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its...

  • Assistant Boutique Manager

    3 weeks ago

    London, Greater London, United Kingdom Creed Full time

    About the House of CreedThe House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.​About the roleWe are seeking for an Assistant Boutique Manager for our Creed Boutique in Regent Street, London, with a passion for luxury, the...

  • Assistant Boutique Manager

    4 days ago

    London, Greater London, United Kingdom L'OCCITANE EN PROVENCE Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Assistant Boutique ManagerApplication Deadline: 22 March 2025Department: BoutiqueEmployment Type: Permanent - Part TimeLocation: Kensington High Street, LondonReporting To: Boutique ManagerDescriptionAs an ambassador for L'Occitane, this role is to assist the...

  • Boutique Manager

    3 weeks ago

    London, Greater London, United Kingdom Grace Loves Lace Full time

    This job is brought to you by Jobs/Redefined, the UKs leading over-50s age inclusive jobs board.Our vision is to be the most ICONIC and respected leader in the modern bridal world. Achieving this goal relies on our passionate, exceptional, and authentic high-performing team across the globe.If youre a successful leader and interested in developing a...

  • Manager - CDD Boutique

    3 days ago

    London, Greater London, United Kingdom Freshminds Full time

    This range is provided by Freshminds. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeFreshminds has partnered with a boutique strategy consulting firm specialising in commercial due diligence who are looking to add a manager to their growing team.What you'll be doingLeading a small team to...

  • Flagship Boutique Director

    4 days ago

    London, Greater London, United Kingdom Richemont Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Flagship Boutique Director(Permanent, Full-Time)HOW WILL YOU MAKE AN IMPACT?The main purpose of the Flagship Boutique Director is to drive continuous growth of the Maison's boutique performance and key results. The Boutique Director is fully responsible for the...

  • Deputy Manager

    2 days ago

    London, Greater London, United Kingdom Richemont Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.HOW WILL YOU MAKE AN IMPACT?Assists the boutique Director to develop and optimize the boutique performance and profitability by managing the boutique sales team with a strong focus on client service. Continuously promotes a positive and united work environment...

  • Flagship Boutique Director

    3 weeks ago

    London, Greater London, United Kingdom Richemont Full time

    Since the legend's reincarnation in 1994, A. Lange & Söhne has been one of the most respected and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from us: Never stand...

  • Luxury Bridal Boutique Manager

    3 weeks ago

    London, Greater London, United Kingdom Fashion & Retail Personnel Full time

    Are you passionate about luxury women's fashion and providing exceptional customer experiences? We're seeking an experienced Store Manager with expertise in fitting or tailoring to lead a prestigious boutique in the heart of Mayfair.Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job...

  • Boutique Manager, Harrods

    3 weeks ago

    London, Greater London, United Kingdom Richemont Full time

    Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.Piaget excels in everything that is rare, precious and...

  • Boutique Manager

    1 day ago

    London, Greater London, United Kingdom Kurt Geiger Full time

    Boutique Manager, Ladies Footwear, HarrodsDescriptionKurt Geiger | About UsWe are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and...

  • Luxury Bridal Boutique Manager

    4 days ago

    London, Greater London, United Kingdom Fashion & Retail Personnel Full time

    Are you passionate about luxury women's fashion and providing exceptional customer experiences? We're seeking an experienced Store Manager with expertise in fitting or tailoring to lead a prestigious boutique in the heart of Mayfair.The Role:As Boutique Manager, you'll oversee the store's performance, ensuring sales targets are exceeded while delivering a...

  • Manager - Boutique Strategy Consultancy

    3 weeks ago

    London, Greater London, United Kingdom Freshminds Full time

    Freshminds has partnered with a boutique strategy consulting firm specialising in commercial due diligence who are looking to add a manager to their growing team.What you'll be doing• Leading a small team to deliver commercial due diligence projects to mid-market private equity clients whilst delegating work and providing mentorship.• Taking full...