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Administrator Homeworking
4 months ago
New Claims Administrator
Job Type: Full Time, Permanent
Manchester/Hybrid
5 per week, Monday to Friday, on a hybrid basis of 2 days office/3 days home based after initial training.
A competitive base salary based on your level of experience & qualifications.
Contributory Company Pension.
Life assurance x 4 annual basic salary.
25 days annual leave, plus bank holidays, with purchase/buy back options.
Employee assistance programme to support your wellbeing.
Flexible hybrid working (home and office)
Woodgate & Clark has been providing a loss adjusting service to the UK insurance market for over 40 years and, since 2015, has been part of the Van Ameyde Group, Europe’s market leader in international claims management.
At Woodgate & Clark, we pride ourselves on our superior technical expertise and the quality of the service that we provide to our clients, whilst enjoying one of the highest ratios of qualified personnel in the profession.
The Vacancy - New Claims Administrator:
We are looking for a New Claims Administrator/FNOL to receive new claim instructions on behalf of our valued clients. We’ll provide you with relevant training on our claims system and processes. 5 per week, Monday to Friday, on a hybrid basis of 2 days office/3 days home based after initial training.
Enquiring about the claim by gathering as much information as possible information on the matter, such as dates, times, location and events, extent and impact, plus other vital details to help progress the claim.
Collate and record the information given to you on our system, including any evidence of the claim such as photographic details or statements from third parties.
After validating new claims, allocate them to an appropriate adjuster and issue new claim acknowledgements in accordance with client SLAs.
Be aware of any cost issues or claims which do not appear legitimate, escalating concerns to your team leader appropriately.
A strong customer focus and good prioritisation skills will ensure you’ll excel in this role, as will the ability to effectively communicate with your colleagues and our valued customers. Any offer of employment made by Van Ameyde UK would be conditional upon receiving a satisfactory reference, identity checks and DBS check
