Director, Customer Account Manager

Found in: Jooble UK C2 - 2 weeks ago


Farnham Royal Buckinghamshire, United Kingdom GNB Partnership Full time

Our client is an established leading agency, specialising in brand innovation and design, producing outstanding creative solutions for some of the worlds biggest brands. Working in partnership with their clients, their expertise within brand identity, creativity and fresh insights delivers innovative design solutions that create, develop and nurture brands to their full potential, whilst connecting with consumers and influencing their purchase decisions.
A tight-knit and collaborative team they work with a variety of well-known global FMCG clients and big brands, across food and drink, household goods, stationery, toiletries, hosiery and medicine.
The Role of the Account Director
Reporting to the Managing Director, this Account Director will spearhead new business initiatives while overseeing project execution and client relationships. Key Responsibilities for the Account Director
Establish, build and cultivate strong relationships with senior points of contact and key decision-makers
Drive the strategic direction and development of client accounts
Ensure end-to-end client service, taking briefs and driving them through the business to the point of billing
Ensure projects are completed within the original scope of work, meeting deadlines, budgets and KPIs.
Grow existing accounts, identifying improvements and opportunities for growth
Skills and Experience for the Account Director
Foster enduring relationships with senior stakeholders and decision-makers
Drive strategic direction and growth for client accounts, ensuring exceptional end-to-end service
Manage project scopes, budgets, and deadlines to deliver exceptional results
Identify opportunities for organic growth within existing accounts
20 days annual leave plus closure of office between Christmas and New Year
Pension scheme
Opportunities to learn, develop and progress
Christmas and summer socials



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