Senior Client Servicing Administrator

2 weeks ago


Chester Cheshire, United Kingdom HAYS Full time €13

Summer Customer Admin Opportunity | Fun & Social office | Central Chester location Your new company
A fun, thriving and growing travel company in Central Chester is looking for the support of 2 customer service agents over the summer months to help with a rise in admin queries Huge on culture and growing skills, my client is an award-winning employer that would benefit from someone looking for their next opportunity within customer service.
Working in the customer service team, you will be responsible for responding to email queries and liaising with customers, following feedback received. Whilst this role is primarily administration based, you will be required to make some outbound phone calls. You will have access to a knowledge base of responses and have a clearly defined training schedule in your first week to set you up for success You will be office based in Central Chester throughout the course of your role, which will last from 1st July to August 24th inclusive, with a Monday to Friday work week - so you can make the most of your weekends
This role would suit university students or recent graduates that are available over the summer months Whilst experience in a similar role is not essential, if you pride yourself on your excellent people skills, have an engaging phone manner and are able to demonstrate a high level of written and verbal English this role could be for you. The ideal candidate will be confident and resilient, with the ability to handle objections and complaints in a calm and professional manner. You will be available for the duration of the contract, which will be for an 8-week period starting on the 1st of July, therefore, we cannot accommodate any holidays throughout. Working with this local employer of choice, you will have access to incredible benefits and amenities Games rooms, Friday drinks delivered to your desk, ad hoc treats throughout the summer and an hourly rate of £12.Hours of work will be Monday–Friday, 9-5:30pm.



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