Retail Specialist
3 days ago
At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Our mission – we are building the worlds most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
You will be integral in implementing a relevant and data driven Search & Visual Merchandising strategy, adopting best in class strategies and developing forward thinking features. We are looking to personalise the experience across every touch point and you will be at the heart of delivering that for each brand, to make the consumer’s experience feel as personable as possible. You will be a vital part in moving our digital offering forward and we need you to help be a primary driver of innovation, customer first and evidence-based working to help drive towards the group digital KPI’s.
Developing, implementing, and overseeing data driven, customer-centric visual merchandising strategies.
Managing onsite search, ensuring optimal configuration across fascias and enhancing the search experience.
Developing forward thinking features that will help us drive the performance of each fascia forward, in line with the Frasers Group aspiration.
Contribute new ideas into our Digital roadmap and manage these from concept through to delivery.
Use data insights, to identify customer pain points in the journey. Help Build, develop and manage weekly reporting on key insights and actions.
Proven experience in digital optimisation, digital trade, analytics or related roles.
Commercial & analytical mindset.
Passionate about customer behaviour, optimising online experiences and an interest in wider digital practices.
Strong data driven mindset with a sound commercial understanding.
Experience with A/B testing and other experimentation methodologies.
Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.
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