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Care Support Worker

4 weeks ago

Oxford Oxfordshire, United Kingdom Joshua Robert Recruitment Full time

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and
providing safety, stability and support when it is needed most. We deliver this support across
Oxfordshire by providing a range of accommodation with access to high-quality support, offering a safe and
Our Step provision service provides two differing support models that offer accommodation-based support and
Step Down provision in Oxfordshire is run in partnership between the client and Connection Support.
The Step Up service provides accommodation-based support which acts on a model to prevent people needing to go to hospital.
other agencies to create holistic, individualised support and move-on plans for clients who are temporarily housed
To be part of a team running of a new and dynamic service assessing and managing risk for individuals and in the
Ensure the effective delivery of high-quality care, support and housing management according to Homeless
Oxfordshire policies and procedures.
• To work in partnership with other agencies to ensure the delivery of holistic wrap-around support.
• To work in partnership with Connection Support Step provision and Out of Hospital Team.
• To work with other agencies to provide client-centered support & risk management plans for clients with
To be a supportive and effective part of the team working as part of a rota including evenings and weekends.
• Report any safeguarding concerns without delay in line with procedures.
• To make and maintain Housing Benefit claims.
• Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the
local community.
• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless
Comply with Homeless Oxfordshire’s policies and procedures
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to
An understanding of the needs of homeless people
• Excited by and passionate about delivering impact for people experiencing homelessness.
• IT literate with knowledge of Microsoft packages in order to produce letters & reports and store/retrieve information
from databases.
• Ability to deal with challenging behaviour
• Thrives on working with others: is motivated by working closely with other people, building and managing relationships and meeting new people
• Commitment to the Values and Objectives of Homeless Oxfordshire
• Able to identify and resolve risk management issues according to policy/protocol
Able to methodically plan, manage, monitor, advise and review risks and issues and provide resolution
• IT literate with knowledge of Microsoft packages in order to produce letters & reports and store/retrieve information
from databases.
• To be able to operate competently regarding managing data and information in accordance with the Data Protection Act (DPA) (2018) and the General Data Protection regulations (GDPR).

5 hours per week (Rota'd including weekends)

Office Based - Oxford and Banbury