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Business Administrator

2 months ago

Devizes Wiltshire, United Kingdom Talent Finder Jobs Full time €25,000

Business Administrator

Who is Oakford Technology?

We are a market leading team of 60 professionals working in multiple teams to create, deliver and support cloud solutions and managed services for the education and business sectors. We offer a full spectrum of IT across the South West – from consultancy and support, through to project delivery and installation. We are among the elite in our industry and pride ourselves on our integrity, knowledge and experience, with thanks to our incredible team and the exceptional customer service.

What we need?

An exciting opportunity has become available for a full-time Business Administrator to join our friendly team near Devizes.

This is an office based role with a primary focus on Field service coordination, but you will also participate in other activities to support the business and team, such as preparing reports or making phone calls to customers and suppliers.

Who are you?

You must be an enthusiastic, friendly and sociable team player with a genuine passion for people and team success. A positive “can do” attitude is very important to Oakford.

You will be an integral part of the Operations team – the beating heart of our customer and employee experience. You will need meticulous organisational abilities, a proven track record for effective decision making and be gifted with incredibly strong communication skills to help you accurately deliver on expectations you set with our colleagues and customers.

Your day-to-day interactions and effective contributions will naturally lead you to quickly become an integral member of our amazing team.

You should have some experience or demonstrable skills aligned to the role responsibilities. Previous roles within Field service management, diary/appointment or similar time coordination tasks could be a huge advantage. If this sounds like you, please get in touch.

What we offer

The successful candidate will receive the following benefits:

  • £25,000 per annum – dependant on experience
  • 24 days paid holiday + Bank Holidays
  • Onsite fitness suite
  • Childcare, eye care and cycle to work scheme
  • Perk scheme
  • Employment anniversary awards
  • Company funded social events
  • Company contributory pension scheme

Your responsibilities

  • Accurately plan, coordinate and communicate all Field service activities, to include managing engineer schedules
  • Prepare and send regular updates to our customers
  • Various administration tasks
  • Communicate with our customers to support multiple departments
  • Contract management – making adjustments and/or processing renewals
  • Help to champion a mutually beneficial and positive business relationship with customers and colleagues
  • Provide input and feedback for all identified continual improvement suggestions and opportunities
  • Fleet Management

Your skills

  • Customer Experience (CX) champion
  • Exceptional organisational skills with meticulous attention to detail
  • Positive and energetic Completer-Finisher with “can do” attitude
  • Confident, proactive and effective communicator
  • Ability to focus and prioritise within a fast paced and interruption prone environment
  • Positive approach to adaptable situations – using skill, initiative and experience
  • Ability to effectively prioritise and deliver to deadlines when required
  • Good general IT skills – Microsoft Office suite, Internet and data entry with ability to adopt new systems as they are introduced

The must haves

  • Full UK driving licence
  • An Enhanced DBS check of the successful candidate will be undertaken and it is a requirement of the post that a clean DBS check be maintained

What’s next? It’s easy Click “APPLY” now We can’t wait to hear from you