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Customer Support Specialist

2 months ago

Guildford Surrey, United Kingdom Citrus Recruit Full time

Working alongside a team of Customer Support Specialist, you will become an industry expert in your field. You will support the customer by answering technical questions on products and provide solutions to their issues. Full training is provided and for the right person this will be an opportunity to quickly excel in your role.

As the business grows, so will your development and career with further opportunities to move up with the business.

As a Customer Support Specialist, you will be responsible for:
Following up on enquiries made by the customer and helping them make their decisions on the technical hardware requirements.
Understand your customer’s needs and support them to make tailored solutions.
Ordering processing and support.
Similar experience working in a phone environment.
21 days holidays raising 1 day per year
~ Company pension
~ Company events
~ Employee & Store discount
~ Free parking
~ Health & wellbeing programme
~ Private medical insurance


We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.

Please review our website for further and upcoming opportunities.