Head of Direct Sales

3 weeks ago

United Kingdom Redefined Ltd Full time

Direct Sales Director, you will manage, develop and coach the Direct Sales team to deliver an outstanding service to new and existing commercial customers; maximising all sales opportunities in order to meet Commercial lending targets and KPI's. You will drive forward the growth of the Direct channel by enhancing team capability through lead generation, people development and sales process improvement.
As a Direct Sales Director, we are looking for someone to:

Be accountable for delivering and exceeding Commercial lending and growth targets through the Direct channel
Drive and manage performance through coaching and support in order to meet individual and departmental targets
Hold monthly 1-2-1 and coaching sessions to develop the team's sales skills; assessing and recommending improvement and development plans to enhance their performance and quality to achieve set targets
Ensure the team are fully trained and coached in line with the T&C policy and procedure, with development plans in place to grow individual and business capability
Collaborate effectively with the Marketing Team to promote existing products, introducer propositions & identify new opportunities
Demonstrate a great understanding of the commercial secured lending market and ensure the team are kept up to date with market changes
Manage, monitor, analyse and evaluate the team's performance and develop opportunities by utilising CRM & Power BI
To constantly strive to improve the Direct Sales customer experience by challenging existing processes and practices and recommending change where appropriate
Manage operational risk and all processes/ procedures through relevant governance frameworks appropriate to role and function
Qualifications
Essential
Experience of leading, motivating and developing a high performing sales team within a direct to customer business
Proven track record of exceeding targets and delivering exceptional sales results in a fast paced entrepreneurial environment
Strong stakeholder management and ability to work alongside peers/colleagues
Strong interpersonal skills, with excellent communication and ability to build a high performing team
CRM experience
Creative thinker, able to originate new sales methods
Desirable
~ Experience of the commercial finance market and associated product


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