Senior Content Designer

Methods Business and Digital Technology Limited
Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.
Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.
We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.
We are recruiting for a permanent senior content designer. You will have a passion for making things easier for people to understand and helping users complete their goal. planning, writing and managing usable and accessible content in line with GDS/GOV.UK Content Design guidelines and standards
producing content that is accurate, timely, relevant, easy to understand, search engine optimised and meets style guidelines
managing stakeholders and building successful relationships with them, including explaining content decisions
using analytical and problem-solving skills to help the team solve design problems and challenge assumptions
championing user-centred design practices for digital products and services.
advocating for accessible digital products and services
being an active part of the Content Design Community of Practice, including sharing ideas, best practice and proactively offering help and support
taking responsibility for content quality, including coaching and mentoring content designers
supporting the lead content designer including with:
training and development plans
project planning
helping create a welcoming, safe and inclusive team environment - encouraging mutual peer-to-peer support, and helping individuals achieve a good work-life balance
The role will be based remotely, but there may be a need for some UK travel requiring you to stay away from home.
Producing user-centred content: experience of evidence-based content design that meets GDS/GOV.UK standards, including a deep understanding of end-to-end journeys and experience of identifying where journey fixes or content improvements need to be made.
Working as a content designer in an agile environment: you understand agile approaches, advocate for the role of content design in multidisciplinary teams, and encourage healthy working relationships with other disciplines.
For example, talking about digital products and the GDS Service Standard in a way that stakeholders understand.
Strategic thinking: able to help to lead the design and implementation of strategies, and evaluate their impact and progress to make sure business objectives and user needs are being met
Understanding user needs: work closely and collaboratively with user researchers to gain insights and make decisions based on findings.
Accessibility: put accessibility at the heart of approaches to designing content and encouraging others to do the same.
Ensuring quality: make sure content is regularly reviewed and evaluated, contributing to continuous improvements and iterations.
We are happy to support you to grow your skill set and experience through our training budget, working with our experienced teams and mentoring.
Proactive approach to diversity, equality and inclusion, internally and with clients.
Be part of exciting project work that is making a difference in society
Development - a management development programme, and training
Wellness - 24/7 confidential employee assistance programme
Flexible Working - including home working and part time
Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation
Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
Discretionary Company Bonus - based on company and individual performance
Life Assurance - of 4 times base salary
Private Medical Insurance - which is non-contributory (spouse and dependants included)
Worldwide Travel Insurance - which is non-contributory (spouse and dependants included)
Enhanced Maternity and Paternity Pay
Travel - season ticket loan, cycle to work scheme
For a full list of benefits please visit our website (