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Claims Quality Assurance Officer

2 months ago

Rugby Warwickshire, United Kingdom Stepnell Full time

Quality and Systems Manager
We have a opportunity for a Quality and Systems Manager to join the Stepnell team. Are you passionate about Systems, Quality and continually improving the way we operate whilst efficiently managing our risks?

With the support of a Systems Coordinator, we seek someone who will lead the embedding, external standards compliance and continued improvement of our business systems through feedback, support and engagement with our teams.

Support & Management: Will advise and support our teams on all our system compliance as part of the business risk management.
Compliance: Will take responsibility for Stepnell’s compliance to relevant Management systems and accreditations.
Leadership: Will provide active visible leadership for all Systems and quality matters and lead by example. Technical Expertise: Will have excellent knowledge of SHEQ Legislation, fully understand ISO, NQA & Achilles standards, have full knowledge and experience of effective quality management, and have practical operational experience with the ability to liaise with all internal and external stakeholders - at all organisational levels.
Communication : Will foster effective communication within the business to embed and improve our systems and quality compliance.
Training & Development : Will upskill and train our teams on the business systems.
Legislation & External Certification Compliance: Will know about Construction Legislation including the Building Safety Act, Stepnell's relevant NQA Standards & Achilles requirements.
Reporting: Will provide reports to the board to evidence the effectiveness of our Systems and Quality Management procedures.
Site Visits: Will visit our projects across all regions regularly to verify compliance, and support embedding/development of our Systems / Quality Procedures.
Impact : Make a significant contribution to our SHEQ operation and help support the development of our teams and exciting projects.

Able to drive quality initiatives, ensure compliance, and foster a culture of continuous improvement within our business
Ideally, this role will be based from our head office in Rugby. You will be required to travel throughout our regional offices and sites.

Enhanced Pension Scheme : We contribute 7% while you contribute just 1%.
Enjoy 25 days of annual leave, with the option to purchase up to 5 additional days. Vehicle Benefits : For applicable roles, benefit from a car allowance or company car.
Comprehensive Health Coverage : Full private medical insurance and life assurance.
Market-leading referral scheme
We are also proud to offer award-winning training and development opportunities. Our efforts have been recognized by Constructing Excellence , winning the People Development Award and Training Initiative of the Year 2020 . Stepnell is a financially resilient, family-owned business with a rich history from 1867. Our strong balance sheet allows us to make strategic, long-term decisions that benefit both our clients and our team. We focus on delivering high-quality service, excellent communication, and superior craftsmanship.
At Stepnell, we pride ourselves on creating outstanding projects that our clients and communities can be proud of. Our commitment to a Teamship culture fosters a winning environment, ensuring collaboration and excellence in everything we do.
Our unique and growing capabilities span construction, property development, energy, joinery, and concrete repairs, enabling us to meet the diverse needs of our clients.