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Customer Service Manager
4 weeks ago
Are you a Customer Service Manager who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Manager with experience of managing a call centre
If you're looking for a company with great benefits and culture - then please apply
10% Bonus
25 Days Holiday + 8 Bank holidays
Free on-site parking
Private Medical Insurance
Private Dental Insurance
Retail Discounts
Responsible for the daily functions of the customer service team, improving customer service procedures, policies and standards for the department and organisation
Managing, leading and motivating a team of customer service staff, training staff to deliver a high standard of customer services
Conducting root cause analysis and provide on-going recommendations and solutions to improve professionalism and customer service procedures and policies
Co-ordinate and manage B2C customer service projects and initiatives
5+ Years’ line management experience within B2C customer service environment, preferably a call/contact centre experience
Excellent knowledge of customer service principles and practices
Knowledge of SAP & CRM systems
Microsoft Office including Word, Excel (advanced level), Outlook, PowerPoint and Project knowledge
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Customer Service Manager
4 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Trinity Resource Solutions Full timeJob Description Are you a Customer Service Manager who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Manager with experience of managing a call centre If you're looking for a company with great benefits and culture - then please apply! What's in it for...
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Customer Service Manager
4 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Trinity Resource Solutions Full timeAre you a Customer Service Manager who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Manager with experience of managing a call centre If you're looking for a company with great benefits and culture - then please apply! What's in it for you?10% Bonus 25 Days...
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Customer Service Manager
4 weeks ago
High Wycombe, United Kingdom Trinity Resource Solutions Full timeAre you a Customer Service Manager who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Manager with experience of managing a call centreIf you're looking for a company with great benefits and culture - then please apply!What's in it for you? 10% Bonus25 Days Holiday +...
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Customer Service Coordinator
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Customer Service Coordinator
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High Wycombe, Buckinghamshire, United Kingdom Chiltern Recruitment Ltd Full timeOur client, based on the outskirts of High Wycombe is looking for a temp for 8 weeks. There is a possibility of permanent job at the end of the assignment. Ideally you will have worked in a similar role and be proficient in microsoft office. The successful candidate will need to be immediately available Reporting to Client Relations Manager. Assisting...
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2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Aylesbury Full timeOur client, based on the outskirts of High Wycombe is looking for a temp for 8 weeks. There is a possibility of permanent job at the end of the assignment. Ideally you will have worked in a similar role and be proficient in microsoft office. The successful candidate will need to be immediately available Reporting to Client Relations Manager. Assisting...
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Customer Service Technical Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom BlueGate Consulting Full timeElevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. Ensure all your application information is up to date and...
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Customer Service Technical Specialist
2 months ago
High Wycombe, Buckinghamshire, United Kingdom BlueGate Consulting Full timeElevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role, the successful candidate will be...
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Customer Service Technical Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom BlueGate Consulting Full timeElevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role, the successful candidate will be...
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Customer Service Technical Specialist
2 months ago
High Wycombe, Buckinghamshire, United Kingdom BlueGate Consulting Full timeElevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role, the successful candidate will be...