Customer Service Technical Specialist
4 weeks ago
Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners.
In this pivotal role, the successful candidate will be the key player post-sale, managing technical issues, requests, and change requests with finesse and coordination with both internal and third-party resources. With a solid grounding in payments technology, the individual will possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike.
Responsibilities include acting as the primary technical contact for existing customers, developing a deep understanding of client environments and client products, and proactively creating documentation to enhance knowledge sharing and resolution efficiency. The role is a blend of L2/L3 Technical support and problem management, requiring a proactive approach to continuous improvement, problem management, and root cause analysis.
** The role is based in High Wycombe, with a flexible working policy that requires a minimum of 3 days on-site per week.
Candidates should bring graduate-level education or equivalent industry experience of 3+ years, with a robust background in a relevant payment industry role. A good understanding of integrated POS or retail payment solutions is essential, as is the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous.
Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of backend payment processing software or value-added services within the payments sector is also desirable.
Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can make a tangible impact on the success of the business and its clients.
-
Customer Service Technical Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Bluegate Consulting Ltd Full timeCustomer Service Technical Specialist High Wycombe, Buckinghamshire. Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and...
-
Customer Service Technical Specialist
3 weeks ago
High Wycombe, United Kingdom Bluegate Consulting Ltd Full timeCustomer Service Technical Specialist High Wycombe, Buckinghamshire. Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and...
-
Customer Service Technical Specialist
4 weeks ago
High Wycombe, United Kingdom BlueGate Consulting Full timeElevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role, the successful candidate will be...
-
Customer Service Technical Specialist
3 weeks ago
High Wycombe, United Kingdom BlueGate Consulting Full timeElevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role, the successful candidate will be...
-
Customer Service Technical Specialist
1 week ago
High Wycombe, United Kingdom BlueGate Consulting Full timeJob DescriptionElevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role, the successful...
-
Customer Service Technical Specialist
4 weeks ago
High Wycombe, United Kingdom BlueGate Consulting Full timeElevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role, the successful candidate will be...
-
Customer Service Technical Specialist
4 weeks ago
High Wycombe, United Kingdom BlueGate Consulting Full timeElevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role, the successful candidate will be...
-
Customer Service Technical Specialist
4 weeks ago
High Wycombe, United Kingdom BlueGate Consulting Full timeElevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role, the successful candidate will be...
-
Client Service Technical Support Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Bluegate Consulting Ltd Full timeCustomer Service Technical Specialist High Wycombe, Buckinghamshire. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners click apply for full job details
-
Client Service Technical Support Specialist
4 weeks ago
High Wycombe, Buckinghamshire, United Kingdom BlueGate Consulting Full timeThey are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. The role is a blend of L2/L3 Technical support and problem management, requiring a proactive approach to continuous improvement, problem management, and...
-
Client Service Technical Support Specialist
4 weeks ago
High Wycombe, Buckinghamshire, United Kingdom BlueGate Consulting Full timeThey are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. The role is a blend of L2/L3 Technical support and problem management, requiring a proactive approach to continuous improvement, problem management, and...
-
Technical Specialist
3 weeks ago
High Wycombe, United Kingdom Bluegate Consulting Ltd Full timeTechnical Specialist High Wycombe, Buckinghamshire.Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners.In this pivotal role,...
-
Technical Service Advisor
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Aylesbury Full timeTechnical Service Advisor - High WycombeAre you a great problem solving and looking for a new career?Pertemps Aylesbury is currently recruiting for a Technical Service/ Customer Success Advisor for our manufacturing client based in High Wycombe.Job Purpose:Supporting existing customer base ranging from single end users to corporate clients in the region....
-
L2/L3 Technical Specialist
5 days ago
High Wycombe, Buckinghamshire, United Kingdom Bluegate Consulting Ltd Full timeL2 / L3 Technical Specialist High Wycombe, Buckinghamshire. Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a L2/L3 Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In...
-
L2/L3 Technical Specialist
3 days ago
High Wycombe, Buckinghamshire, United Kingdom BlueGate Consulting Ltd Full timeL2 / L3 Technical Specialist High Wycombe, Buckinghamshire. All potential applicants are encouraged to scroll through and read the complete job description before applying. Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a L2/L3 Technical Specialist to join their dynamic team, ensuring...
-
Director Customer Care/Technical Service
4 weeks ago
High Wycombe Buckinghamshire, United Kingdom Danaher Full timeWondering whatâs within Beckman Coulter Diagnostics? Take a closer look.At first glance, youâll see that for more than 80 years weâve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. Weâre building a culture that...
-
Technical Service Advisor
4 weeks ago
High Wycombe, United Kingdom Pertemps Aylesbury Full timeTechnical Service Advisor - High Wycombe Are you a great problem solving and looking for a new career? Pertemps Aylesbury is currently recruiting for a Technical Service/ Customer Success Advisor for our manufacturing client based in High Wycombe. Job Purpose: Supporting existing customer base ranging from single end users to corporate clients in the...
-
Technical Service Advisor
5 days ago
High Wycombe, United Kingdom Pertemps Aylesbury Full timeTechnical Service Advisor - High WycombeAre you a great problem solving and looking for a new career?Pertemps Aylesbury is currently recruiting for a Technical Service/ Customer Success Advisor for our manufacturing client based in High Wycombe.Job Purpose:Supporting existing customer base ranging from single end users to corporate clients in the region....
-
Technical Service Advisor
3 weeks ago
High Wycombe, United Kingdom Pertemps Aylesbury Full timeTechnical Service Advisor - High WycombeAre you a great problem solving and looking for a new career?Pertemps Aylesbury is currently recruiting for a Technical Service/ Customer Success Advisor for our manufacturing client based in High Wycombe.Job Purpose:Supporting existing customer base ranging from single end users to corporate clients in the region....
-
Technical Service Advisor
3 weeks ago
High Wycombe, United Kingdom Pertemps Aylesbury Full timeTechnical Service Advisor - High WycombeAre you a great problem solving and looking for a new career?Pertemps Aylesbury is currently recruiting for a Technical Service/ Customer Success Advisor for our manufacturing client based in High Wycombe.Job Purpose:Supporting existing customer base ranging from single end users to corporate clients in the region....