Housing Officer

Found in: Jooble UK C2 - 2 weeks ago

Reading Berkshire, United Kingdom London and Quadrant Housing Trust Full time

Neighbourhood Housing Lead
Contract Type
Permanent
Full time
Agile
Reporting Office
34,904 Plus Essential Car User Allowance (if Criteria Met)
Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? We offer a competitive annual salary and staff benefits package.
Strong family-friendly policies
Annual leave starting from 26 days rising to 31 PLUS bank holidays
Excellent Pension Scheme
Generous non-contributory life assurance
An Employee Assistance Programme
Best Workplaces for Women
Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? As the Neighbourhood Housing Lead, youll be responsible for the following:
Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents.
You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that theyre happy in.
Patches are being designed to align with local authority areas and are expected to cover around 500
You should be good at building relationships with people and be able to communicate well with colleagues and residents.
Be able to drive and have access to a car for work
Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
At the foundation of everything that we do are our corporate values and associated behaviours. More information about L&Qs values can be found on our website and a copy of our behavioural framework can be provided on request.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including26 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance
.
For the fifth year in a row, we have been recognised as one of the UKs Best Workplaces for Women in the super large category.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UKs most successful independent social businesses. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

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