Global Mobility Manager

4 weeks ago

London, United Kingdom King's College London Full time

The King's community is dedicated to the service of society. research to inform and innovate; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.
The Global Mobility Office is a student-facing and external-facing professional services team of eleven. This is an opportunity to join a small, close, centralised professional services team providing inbound and outbound study and work abroad lifecycle support and reporting, mobility partnership agreement negotiation and management, and administration of Erasmus, Turing and the Staff International Exchange Programme, in pursuance of the university's Education and International strategies.
We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King's students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King's faculties to do so.
The Head of Global Mobility will lead and manage a team and be a subject matter expert in the key operational service area of Global Mobility, ensuring the senior team, and wider Directorate, are fully supported with effective processes and systems across a wide range of business and operational workstreams.
The Head of Global Mobility will have operational responsibility for a defined portfolio of education and student professional services, as a departmental lead within the Students and Education Directorate.
The Head of Global Mobility will work within and across teams and functions, engaging with a wide range of colleagues across King's. Close working with their Associate Director, and across organisational boundaries, to identify and action opportunities to improve efficiency and consistency of service (or project) delivery
Efficient resource utilisation and organisation of work resources within their department (or project)
Their department (or project) embeds a culture of service, transparency and continuous improvement
The Head of Global Mobility will have an understanding of the priorities, cultures and pressures of a research-led university and of academic processes and the structure of the academic year.
The Head of Global Mobility provides senior operational management for all in the team, line-managing four Officers as well as providing counsel to the other Officers and Senior Officers.
This is an opportunity to grow your skills in managing in a complicated, necessarily reactive but collaborative environment.
This is a full time post (35 Hours per week) and will be offered on an indefinite contract.
Relevant work experience and/or education: Relevant work experience might include work in other universities or any other large, complicated organisations, or else in roles with a diplomatic sensibility. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training.
# Ability to demonstrate a meaningful and visible commitment to Diversity & Inclusion policies and practices.
# Experience of working in a federated environment where collaborative working, facilitation and networking skills are core to resolving complex cross-departmental problems for academic, professional services and student communities.
# Ability to manage the workload of self and others in the team in a fast-changing environment, including to meet challenging deadlines, maintaining progress on multiple agendas and projects simultaneously.
# An understanding and working knowledge of governance in the higher education sector, and the regulatory and legal arrangements for UK university governance.
# We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

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