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IT Incident Manager

2 months ago

Bournemouth Dorset, United Kingdom Maru Search & Consultancy, a CRG Company Full time

On behalf of our client, a leading life and health insurer, we are seeking an experienced IT Incident Manager to join their dynamic IT team. This role has opened up due to an internal promotion, reflecting the company’s commitment to nurturing talent and providing clear career progression opportunities.

As an IT Incident Manager, you will be at the heart of the company’s IT operations, managing incidents and ensuring smooth communication across various departments. You’ll work closely with multiple teams, requiring strong stakeholder management skills and the ability to thrive in a fast-paced environment.

What We’re Looking For:

  • ITIL v3 Certification** - Essential
  • Experience with Microsoft and AWS technologies - Highly desirable
  • Proven experience in IT service management, particularly in busy, high-pressure settings
  • Exceptional communication and interpersonal skills

Why This Role?

  • A clear path for career advancement within a supportive team of 15, including incident managers, service managers, IT change analysts, and support engineers
  • The opportunity to contribute to the IT backbone of a leading industry player, gaining exposure to a busy and engaging work environment.

The Selection Process:

The recruitment process includes a one-stage interview, with the possibility of a second if required. We are looking for candidates who are available to start with a notice period of one month or less.

This is a prime opportunity to join a company with a strong industry reputation and a commitment to developing its employees. Apply now to explore this exciting career opportunity.