Account Coordinator

Found in: Jooble UK C2 - 3 weeks ago


Nottingham, United Kingdom (SLS) Scientific Laboratory Supplies Ltd. Full time

Are you a passionate and high performing Key Account Customer Service Coordinator looking to work within a Sales Office environment? Do have the ability to deliver a first-class customer experience at all times and want to be part of a growing team to make a real impact? Then Scientific Laboratory Supplies (SLS) is the right fit for you. Join us and contribute to our mission of being the UK's largest independent supplier of laboratory equipment, chemicals, and consumables.

We have an exciting opportunity for a Key Account Coordinator to join our innovative and fast paced business. You will be a strong team player and look to support your colleagues within the Key Account Team.

This role would suit someone currently working in customer services and looking for the next move up focusing on a number of key accounts within SLS

As the primary point of contact for the customer, managing day to day activities such as sales order entry, chasing of outstanding orders, resolving complaints, handling enquiries, managing delivery expectations- all within a timely manner via phone or email.
Strong customer service skills both face to face and online
Full driving licence – Nottingham based with some travel required across the UK and Ireland

SLS are the UK’s largest independent supplier of laboratory equipment, chemicals and consumables. Because of our independence, we have a unique approach to sourcing and supplying the highest quality, best value products and brands. Supplying to a wide range of sectors, provides a diverse and interesting customer base as well as providing countless opportunity to grow and expand.
With a Nottingham based Head Office, with customers all over the UK, we are a stable and growing company who have an excellent reputation in the market.
We are passionate about our people and have developed a strong team dynamic who are welcoming and supportive of new individuals joining the company with a brilliant management team to support you as your find your feet in the role.
Alongside our commitment to your professional and personal development, we also offer a generous benefits package including :
~ Competitive salary (no commission or target driven)
~25 days annual leave plus Bank Holidays
~ Hybrid working model – split between home and Nottingham based office
~ Company NEST pension
~ Enhanced Maternity and Paternity leave
~ Company profit bonus schemes
~ Tram2work and Cycle2work schemes
~ Career opportunities for development and progression


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