IT Training

10 hours ago

Hemel Hempstead Hertfordshire, United Kingdom Connexa IT Recruitment Full time

Technical Support Analyst

Are you a seasoned IT professional with expertise in retail and hospitality technologies? Our client is looking for a Senior Support Analyst to take the lead in managing and supporting a wide array of technical systems, including EPOS, POS, kiosks, digital displays, and more.


Serve as a subject matter expert for EPOS, POS systems, kiosks, digital signage, and other retail and hospitality technologies.
Lead the troubleshooting and resolution of complex hardware, software, and network issues.
Oversee system updates, maintenance schedules, and the deployment of new technologies.
Extensive experience in a support role, with a strong background in retail or hospitality IT environments.
Deep technical knowledge of EPOS, POS systems, kiosks, and digital displays.
Proficient in Windows operating systems, networking, and device configuration.
Leadership qualities with the ability to mentor and develop team members.
Flexibility to work onsite in Hemel Hempstead, 5 days a week.


A competitive salary and comprehensive benefits package.
The opportunity to lead and influence the technical support function.
Clear pathways for career advancement and professional development.

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