Technical Support Support

Found in: Jooble UK C2 - 2 weeks ago


Portsmouth Hampshire, United Kingdom Spectrum IT Recruitment Full time

3rd Line Support Technician

Commutable from Southampton, Fareham, Portsmouth – office based role

£
As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained.

  • helpdesk resolutions efficiently at 3rd Line level
  • configure, and troubleshoot infrastructure hardware and virtual environments.
  • monitor and optimize system performance and security.
  • to project planning and implementation.

This is a fully office-based role in Hampshire (commutable from Southampton, Fareham, Portsmouth) which will involve some travel to customer sites. A company pool car is available for site visits. You can expect regular socials, as well as in-house and external training for personal and career development.

Qualifications:

  • 5 years' experience in IT support roles – preferable Outsources / Managed services.
  • Proficiency in 3rd line networking concepts and security protocols.
  • Experience across project work.

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