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Application Support Lead
3 weeks ago
Lead Application Support Analyst - Commodities Trading (London)
3 days in office - London
About the Role:
This role offers the opportunity for a highly experienced Lead Application Support Analyst to join a dynamic and global Application Support team. They will play a pivotal role in ensuring the smooth operation of mission-critical ETRM/CTRM platforms used by the company's global Commodities Trading team.
Key Responsibilities:
- Lead the support of a portfolio of 8 ETRM/CTRM systems, including Allegro, TriplePoint/Tempest, Bunkertech, Aspect, OpenLink, and Amphora.
- Provide expert troubleshooting and resolution for complex technical issues related to the company's commodities trading applications.
- Partner with traders, trade executioners, and other stakeholders to understand their needs and identify root causes of problems.
- Develop and maintain comprehensive knowledge bases and documentation for application support procedures.
- Collaborate with development teams on bug fixes and enhancements to the trading applications.
Essential Skills and Experience:
- A minimum of 5+ years of experience in an Application Support role within the Commodities Trading industry is required.
- Proven expertise in troubleshooting ETRM/CTRM platforms is essential.
- In-depth knowledge of SQL and its application to support trading applications.
- Excellent communication and interpersonal skills are required, with the ability to build strong relationships with both technical and non-technical stakeholders.
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Job OverviewID:
1125863
Date Posted:
Posted 3 weeks ago
Expiration Date:
08/06/2024
Location:
London
Competitive
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