Vacatures voor auteurs

UX Writer needed to join our dynamic cross-functional product creative team, collaborating with experts in CX, UX, UI, Research and Service Design.
We’re looking for someone who loves finding ways to solve challenges and improve the customer experience with content. Automotive experience is an advantage.

You will help to define and implement content strategy, shape and guide tone of voice for our clients and use research to test copy and contribute to a positive UX writing culture.
At heart you are a brilliant storyteller, editor, and design thinker who can quickly identify the audience and can create compelling content. You’ll play a vital role in helping us to define our own content strategy, as well as influencing the user experience, and evolving tone and content for our clients.

Shape the product experience through tone of voice and language.
Create consistent messaging across user journeys including: in-product messaging, navigational language, promos, error messages, landing pages, product features, plus editorial SEO content
Partner with UX and UI early in the design process to guide content approach and craft intuitive, accessible UX copy.
Collaborate with stakeholders to ensure copy meets legal, compliance, and business requirements while remaining fresh and compelling.
Analyse existing content for consistency, efficiency, and customer value.
Maintain a comprehensive library of content guidelines, standards, and workflows.
Interact with clients to share insights and recommendations, and to help embed copy guidelines and best practices.
Excellent writing and editing skills
Adaptable tone for different clients and customers, and ability to work independently or seek help when needed
Working knowledge of design process and general UX principles
Passion for a broad range of copy disciplines and experience in e-commerce, B2B or B2C is a bonus
Bachelor's degree in English, Communications, Journalism, Marketing, or equivalent work experience
English proficiency in speaking and writing.

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We offer a great benefits package including hybrid working that works for everyone, a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.