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ECommerce Sales Consultants

2 months ago


London, United Kingdom Battersea Academy for Skills & Employment (BASE) Full time

We're a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience.
As a Sales Consultant for our Mono Brand Boutiques, you will play a vital role in assisting the Boutique to deliver their sales targets and achieve their key objectives. Looking to build on your retail and product knowledge you will be a dedicated and committed team player with a passion for delivering excellent Client experience ensuring that everyone has an amazing experience in our boutiques.
As a Sales Consultant you will ensure that you are always working in a professional manner; using your excellent interpersonal skills and passion for the brand and business to engage with both clients and colleagues. Being a role model for the Watches of Switzerland Group you will be a committed and dedicated team player, identifying, sharing, and spreading best practise not just in your own Showroom but throughout the wider business. Achieving sales targets and working to KPIs
• Networking and events • Processing payments
• Continuous development of product knowledge
• Completion of relevant training via e-learning
• Adhering to policies and procedures
• Retail experience ideally within a luxury or consultative sales environment.
• A proven record of achieving and surpassing sales targets.
• Good planning and organisational skills.
• Flexible and adaptable to change.
• Pride in being personable and approachable always willing to help others
Experience of utilising a CRM System.
• Networking and events
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