Client Engagement Coordinator

3 weeks ago

South Oxfordshire Oxfordshire, United Kingdom Cameo Consultancy Full time

As Client Engagement Coordinator you will be working as part of a collaborative and supportive team for an established, independent marine business, based just outside Henley-on-Thames in a beautiful rural location. The role is full time and permanent (working one day at the weekend) offering a salary of between £30,000 and £35,000 DOE. Purpose of the role: Providing high levels of engagement with customers, building long term relationships, advising and selling vessels in this hands-on role. Key Accountabilities for the Client Engagement Coordinator: Providing high levels of customer care over the phone and face to face Proactively following up new and past leads Updating and maintaining customer database Assisting and advising customers with enquiries on sales and services Attending boat shows Conducting viewings Facilitating negotiations between vendors and buyers Converting leads Gaining instruction to sell craft, writing specs and taking photos for marketing Ensure all craft are priced within market value, in right condition Closing sales, taking deposits, managing all administration Preparing craft for handover, river trials Performing works on all vessels, assisting with marine maintenance Key Skills Required for the Client Engagement Coordinator: High levels of customer care and engagement, acts with customers in mind Confident solution led problem solver Sales and key account management experience within a sales environment Strong communication and negotiation skills An interest in boats and working outdoors would be an advantage Excellent organisational and time management skills Ability to build strong long-term relationships Action orientated with a drive for results High levels of accuracy and attention to detail Ability to build positive working relationships Adaptable in a changing environment Proficient in Microsoft Office Own transport due to remote location What's in it for you? Salary of between £30,000 and £35,000 DOE Support towards private healthcare after probation Working for an established independent business with a collaborative and supportive culture Training, progression and development Discretionary bonus

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