Senior Specialist

1 day ago

London, United Kingdom On Full time

In short Our Account Services team is rapidly expanding, bringing exciting opportunities to join us in London We are seeking a highly experienced, strategic, and adaptable Senior Specialist to join our Key Account Services Team. You will be the operational lead in overseeing and significantly developing our unique partnership with our Key Accounts, leading global omnichannel retailers of Sports Fashion and Outdoor brands. This elevated role demands advanced analytical capabilities, complex logistics management, adaptability and a focus on driving deep-level process improvements that will be critical to the sustained success and profitability of these Key Accounts. Your role will leverage the latest technology to transform relevant customer and product data into proactive, strategic business actions.

You will manage and optimize the end-to-end customer process, including the order book, delivery schedules, and complex invoicing for the Key Account via email and phone.
Identify and solve root causes of service issues through data analysis, structured problem-solving, and close collaboration with internal teams and the customer.
Drive process optimisation by documenting workflows, automating where possible, and sharing best practices across Account Services.
Build and nurture robust, multi-level working relationships with the Key Account's operational teams. You will enjoy regular travel within the UK to visit KAs and our Warehouse in Thatcham to conduct reviews and improve processes first-hand.

Experience: You bring 4+ years of dedicated experience from a similar customer-facing, operational, or sales support role, preferably within the wholesale or B2B sector of the Sports or Retail industry.
Execution: You have demonstrated expertise in project management and the ability to effectively structure and manage complex workflows and operational projects from inception to completion. Use order-book data, delivery KPIs, and partner feedback to identify root causes of service gaps, implement process changes, and report measurable improvements in delivery accuracy and speed.
Demand Planning, Warehouse) and external partners (e.g., Technical Skill: Proven ability to manage and transform large data sets using Excel/Sheets, creating insightful tools that directly inform clear decision-making.
Mindset: You are a highly self-driven professional with impeccable attention to detail, consistently prioritizing tasks for critical business impact using data and evidence. Your solution-oriented mindset focuses on optimizing operational efficiency and enhancing processes for long-term benefit, with all learnings codified as best practice and dispersed across the wider team to ensure collective growth and optimal delivery for key accounts.
Innovation: Curious and creative thinker who introduces new ideas that make processes simpler and smarter, leading by example and influencing others.
We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

  • Senior Reinsurance Wordings Specialist

    4 weeks ago

    london, United Kingdom Employment Specialist Full time

    As an experienced Reinsurance Wordings Drafter, this is a career opportunity for you to be thego-to expert for complex treaty Reinsurance Wordings, leading negotiations and setting the standard for excellence. Working closely with Brokers, Clients and Legal teams, you'll ensure every contract aligns with business objectives whilst navigating evolving...

  • Senior Reinsurance Wordings Specialist

    3 weeks ago

    South East London, United Kingdom Employment Specialist Full time

    As an experienced Reinsurance Wordings Drafter, this is a career opportunity for you to be thego-to expert for complex treaty Reinsurance Wordings, leading negotiations and setting the standard for excellence. Working closely with Brokers, Clients and Legal teams, youll ensure every contract aligns with business objectives whilst navigating evolving...

  • Senior Reinsurance Wordings Specialist

    3 weeks ago

    London, United Kingdom Employment Specialist Careers Full time

    As an experienced Reinsurance Wordings Drafter, this is a career opportunity for you to be thego-to expert for complex treaty Reinsurance Wordings, leading negotiations and setting the standard for excellence. Working closely with Brokers, Clients and Legal teams, you'll ensure every contract aligns with business objectives whilst navigating evolving...

  • Senior Reinsurance Wordings Specialist

    6 days ago

    Greater London, United Kingdom Employment Specialist Careers Full time

    As an experienced Reinsurance Wordings Drafter, this is a career opportunity for you to be the go-to expert for complex treaty Reinsurance Wordings, leading negotiations and setting the standard for excellence. Working closely with Brokers, Clients and Legal teams, you'll ensure every contract aligns with business objectives whilst navigating evolving...

  • Senior Product Owner

    4 days ago

    City Of London, United Kingdom Think Specialist Recruitment Full time

    Would you like to join an innovative company nominated by Forbes as one of the top 500 companies in the World to work for? We are looking for a Senior Product Owner/ Product Specialist to join a Global medical technology leader that is reimagining digital solutions. This organisation is developing a connected, data-driven ecosystem that applies AI, augmented...

  • Senior Legal Specialist

    1 week ago

    London ECN, United Kingdom Specialist Risk Group Full time

    Who are we?At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high-stakes challenges across a range of sectors. From insurance and professional indemnity to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most...

  • Mergers and Acquisitions Specialist

    1 week ago

    London Area, United Kingdom Specialist Risk Group Full time

    Who are we?At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high-stakes challenges across a range of sectors. From insurance and professional indemnity to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most...

  • Senior Payroll Specialist

    2 weeks ago

    London, United Kingdom Oakleaf Partnership Full time

    Senior Payroll Specialist - 6 month contract - Hybrid - ASAP start - up to £300 per dayOakleaf Partnership are delighted to be exclusively partnered with a global insurance firm, who are looking for a Senior Payroll Specialist to join their team, on a 6 month interim basis. The Senior Payroll Specialist will be a trusted xsabvtc expert, ensuring accurate,...

  • Procurement Specialists

    1 week ago

    London, United Kingdom eFinancial Careers Full time

    **Future Opportunities** Position: Procurement Specialists / Senior Specialists - Operations Department: Operational Services Department **Procurement Specialists / Senior Specialists - Operations** The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing the Infrastructure for Tomorrow-infrastructure with...

  • Lead Veterinarian Specialist

    2 weeks ago

    City Of London, United Kingdom Beecroft Animal Specialist Services Full time

    Job Description: The Lead Veterinarian Specialist will provide strategic clinical oversight and departmental leadership for ECC Veterinarians and fellow ECC Specialists. Management responsibilities are embedded within regular clinical hours, with no separate administrative time allocated. Provide clinical supervision and mentorship to ECC veterinarians,...