Move On Manager
1 month ago
Alchemy are working with of well-established removals company that are looking for a Move Manager to join their removals team in North-West London.
Responsibilities of the Move Manager:
Answering incoming telephone and email inquiries promptly.
Providing a tailored removal quotation.
Stay up-to-date on new products, services, and policies.
Following up on removal quotations.
Collect and report customer feedback to ensure that best practice is recognized and maintained.
Booking in removal jobs and ensuring the customer has a smooth move.
Arranging storage inspections, collection and deliveries.
Offer support and solutions to removal customers in accordance with the company's policies.
Other removal duties as requested.
Requirements of the Move Manager:
Previous experience within the removals industry would be desirable, but not essential.
An excellent telephone manner.
A hard work ethic and professional approach.
Great time management.
Excellent customer service skills.
Engage with customers in a friendly and professional manner while actively listening to their concerns.
Driven attitude and ability to work as part of a team and individually under management.
Computer literate with strong knowledge of Microsoft software.
If this role is of interest to you, please reach out to Alchemy Global Talent Solutions today
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