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Training Manager

4 months ago

London, United Kingdom Noble Restaurant Group Ltd Full time

Position: Training Manager – Hospitality industry

About Us:

Noble Restaurant Group is a dynamic and fast-growing company that proudly manages a variety of distinctive restaurant brands. This Training Manager position will oversee a variety of training for our restaurant brands: Angus Steakhouse, Steak and Company, and Alley Cats Pizzeria. There are currently 10 restaurants, with plans in place for several new openings by the end of the year.

Role Overview:

We are seeking a highly organised and experienced Training Manager to join our team. In this role, you will be responsible for designing, creating, and delivering comprehensive training programs across our diverse restaurant brands. Your mission will be to ensure that all staff, from front-of-house (FOH) to back-of-house (BOH), are equipped with the skills and knowledge to excel in their roles and provide outstanding service to our guests.

Key Responsibilities:

  • Develop Training Materials: Design a variety of training materials, including steps of service, upselling techniques, and menu item education.
  • Deliver Training Programs: Present and train staff at various levels, ensuring the material is engaging and effectively communicated.
  • Manage Training Teams: Oversee a select team of FOH and BOH staff, delegating training responsibilities to ensure consistent implementation across all locations.
  • Stakeholder Collaboration: Report directly to company stakeholders, hosting several meetings weekly to update on training progress and outcomes.
  • Continuous Improvement: Regularly assess and refine training programs to align with industry best practices and company goals.

Experience:

  • Proven experience in creating and delivering training programs within the hospitality or restaurant industry.
  • Exceptional organisational skills with the ability to manage multiple projects simultaneously.
  • Strong presentation and communication skills, capable of engaging and inspiring staff at all levels.
  • Leadership experience with the ability to manage and motivate a diverse team.
  • Ability to work collaboratively with senior management and stakeholders.
  • Proven experience of creating new opening training materials.

Why Join Us?

  • Be part of a rapidly growing company with exciting expansion plans.
  • Opportunity to shape and influence the training culture across multiple renowned restaurant brands.
  • Work in a dynamic and supportive environment that values innovation and continuous improvement.
  • Competitive salary and benefits package.