Head of Subsidence

4 weeks ago


London, United Kingdom McLarens Full time

Founded in 1932, McLarens is a leading independent global insurance services provider with owned offices and operations strategically located in 45 countries around the world. With a focus on complex, commercial and specialty markets, McLarens provides loss adjusting, claims and risk management services, as well as auditing and pre-risk surveying. McLarens’ global footprint enables it to provide streamlined consistent service to clients across the world, while at the same time delivering local expertise and responsive service. Agriculture, Aviation, Casualty, Crisis Management, Construction & Engineering, Entertainment & Contingency, Environmental consulting, Forensic Engineering, Forensic Fire Investigation, Global TPA Services, Investigation, Marine, Natural Resources, and Property services. Initially, the role will have no direct reports although there will be matrix line management of adjusters handling subsidence claims across several Practices. Working closely with your report line and with the Subsidence Technical Lead, you will amongst others, also engage with the Property Practices Director, the Heads of Commercial Property, the Head of Private Clients & Estates and the Head of Casualty
Use your own market contacts/ following to help shape and build a subsidence proposition.
understand our position with new, existing and target clients to help model the plan.
Through knowledge share, help train and mentor individuals.
Collaboratively reduce longtail claims lifecycle.
Keep abreast of developments in legislative, regulatory, advisory and guidance pertaining to subsidence.
Building relationships with all influential parties including key personnel in Insurers, MGAs, Local, Regional and National Brokers, Risk and Insurance Managers who have Property subsidence risks.
Through knowledge share, help train and mentor Insureds, Brokers, and Insurers.
Delivery of excellent and consistent performance against set performance measures such as:
Claims Lifecycle
Complaints
Customer Feedback (Engage Surveys, Compliments & Complaints Data)

Manage your own portfolio, the profile of which will focus on Subsidence claims.
Operational oversight and indirect/ direct management of adjusters handling subsidence claims.
Strong experience in a business development role and seasoned at handling subsidence claims.
Strong stakeholder management including a proven track record of building healthy working relationships, externally and internally, in the field of subsidence.
Personal pride in delivering outputs on time, with a focus on quality and communication, whilst managing multiple deadlines.
A willingness to travel throughout the UK and Ireland is required as and when, so flexibility is a must.


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