People Services Administrator

People Services Administrator Salary: Up to £27,250 per annum Burgess Hill /Hybrid Working To provide an efficient, high quality and customer focused HR administrative service across the organisation, contributing towards an excellent employee experience. Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly enthusiastic about the jobs they do – you will find a dedicated team spirit across our services and amazing colleagues who always pull together and look out for each other. MAIN TASKS AND RESPONSIBILITIES Deliver onboarding and lifecycle administration across the whole organisation. To provide first line advice and support as required to resolve issues. To ensure process compliance, complete confidentiality and a high quality of people administration services for all employees across the employee lifecycle from new starters through to exit. To manage the administration for varying types of workers including employees, bank workers and volunteers. To develop and maintain the knowledge and skills to deliver an excellent service and expertise and confidence in the use of the people platform. To undertake a variety of people team general administrative duties including (but not limited to) issuing letters and contracts, meeting invite letters, notetaking, management of electronic filing systems, producing reports and dealing with post. To maintain the central controls in respect of eligibility to work, visas and sponsorships and criminal record checking. To respond to colleague and line manager queries and to manage the incoming queries and responses in an appropriate and timely way. About you Relevant GCSE/A level or NVQ qualifications. Experience in an administrative role. Excellent IT skills including the use of Word, Excel, Outlook, PowerPoint and HR systems. Experience of working in accordance with policies and procedures. Previous experience of producing reports/statistical based information. Previous experience working on a HR information/IT system/database with excellent and accurate data entry ability as well as record management and maintenance. Excellent oral and written communication skills with the ability to communicate effectively. The ability to always deal with queries in a professional manner. The ability to prioritise your workload effectively in a busy environment and meet specified deadlines. Ability to use own initiative and be adaptable and flexible. Able to analyse information and present in a user-friendly way. Ability to meet the travelling requirements of the post. Benefits include: A competitive salary of up to £ 27,250 per annum DOE 33 days annual leave (inclusive of bank holidays) Buy and sell up to 5 days annual leave Access to our Employee Assistance Programme (EAP) Excellent training and support Group life assurance Eye voucher scheme Free parking Company Pension Long Service and Staff Awards We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get the training and learning opportunities you need to achieve your goals. To join our friendly team, click the Apply Now button. The deadline for applications will be the 31st December 2025 and interviewing will take place in January 2026. **Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. ***All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks* Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.