Inclusion and Disability Coordinator

4 weeks ago


Leeds, United Kingdom Lucid Connect Ltd Full time

We have partnered with a leading digital learning provider to support their search for a Learning Experience Coordinator. This role is to coordinate and lead the production of e-learning content development and will be responsible for the quality of the deliverables, ensuring that the team are meeting the customer brief within time and budget, whilst also striving for excellence in creativity, innovation and productivity. Working hands-on within the UK Learning Studio, the wider teams, and subcontractors, you will monitor and control production progress, including scope, scheduling, production milestones, and quality. You will brief subcontractors and report back on progress to ensure that development is kept on track and quality is consistent across the multiple work streams.

Being able to work on multiple projects and juggle multiple tasks at the same time.
Monitoring and control of production progress: scope, scheduling, production milestones and quality.
Coordinating the work of external subcontractors (including IDs/graphic designers/eLearning agencies/Quality Assurance) within time, quality and budget.
Risk control and implementation of the necessary actions to mitigate them, as well as escalation of incidents and problems that arise to the Project Manager.
Supporting the team in identifying when additional resource is required and identifying the best subcontractor for the job.
Supporting the team with proofreading/quality checks/testing checks where required.
Proactive in collecting, reporting, and using data in communication, decision-making, and recommendations to colleagues and customers.
Contributing towards the analysis of common amends, fault patterns and general product issues.
Self-starter with a growth mindset, who can multitask, isn’t afraid of getting stuck into projects, and can think autonomously.
Experience of production management and working with creative teams, or the proven ability to use diplomacy and sensitivity when required.
Experience of using different software applications, e.g., Microsoft Word, Excel, PowerPoint and Kanbanize.
Experience of proofreading/quality checking/testing products.
Experience with Articulate (E-Learning Tool)

Previous experience as a production coordinator, preferably within the e-learning industry.
Experience converting face-to-face courses into online & blended learning.
Knowledge of learning principles and how they apply to distance learning.
Awareness of how AI, authoring tools and other technical solutions are used to develop e-learning.
We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics.

If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.



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