Operations Senior Business Support Administrator

1 month ago


Dalkeith Midlothian, United Kingdom Blue Arrow Edinburgh Full time

Blue Arrow Edinburgh are currently recruiting for a Business Support Administrator to join our prestigious city centre client on a permanent basis. The role is predominantly a Front of House role, being the first point of contact for visitors into the office both in person and by telephone. First point of contact for clients calling into the main office number
Managing meeting rooms and facilities
Arranging catering requirements for meetings held in the office
Setting up meetings, both in persona and virtual, liaising with internal and external stakeholders to answer queries
Processing payments over the phone and in person and creating the credit slips, updating the cash room with daily returns and end of day banking slips
Providing the highest standard of customer service when greeting clients into the business, and notifying staff of their arrival
Collection, sorting and franking of mail as well as DX drop off, scanning mail on to the system
Arranging couriers, booking taxis and kitchen maintenance in the building
Dealing with suppliers and building maintenance
General day to day duties of running a busy corporate office

Strong working knowledge of MS Excel
First class customer service skills, both in person and over the phone
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.



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