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Facilities Officer
1 month ago
As the Facilities Management Regional Officer, you will support delivery of an excellent Facilities Management service for our customers for both Hard and Soft FM Services. Our customers are anyone that interacts with our building, HMRC staff, contractors, visitors and we need to make sure we leave the best impression possible and to ensure that everyone that is at work that day can perform at their best. As part of the Workplace Operations Team, you will aid in supporting the oversight of performance of the Hard and Soft FM providers. We are looking for you to ensure that our Hard and Soft FM providers work inline with agreed KPI’s. Additionally, your work could mean you support the oversight of our FM services in our Specialist site in Ipswich. Person specification If not already held, you must be willing to obtain IWIFM Certificate Level 4 or equivalent within 20 months of take up duty. Essential Criteria:
- Experience within a facilities management or contract management function.
- Demonstration of FM Skills in both meeting customer needs and managing supplier relationships.
- Demonstration of strong customer relationship management and customer service ethos.
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