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Internal sales and BDM support

4 months ago

Saltash Cornwall, United Kingdom Hunter Mason Consulting Full time

We are looking for a positive individual with a sales focus. Previous experience within the industry would be beneficial, however not a necessity.

A self-motivated individual with a bubbly personality working within the main sales and logistics office.

Provide internal sales and sales support from external BDMs. Help maintain the smooth operation of the Saltash office; the role will include, but not be limited to:

  • Incoming and outgoing customer sales and operations calls.
  • Sending out of customer quotes.
  • Liaising with external BDMs regarding their customer area and strategy.
  • Help build sales routes for external BDMs through planning software.
  • Handling customer queries and logistics.
  • Checking customer quantities and upselling of accessories.
  • Building and maintaining customer relations.
  • Managing customer expectations.
  • Organise full load haulage
  • Utilize the CRM database to:
    • Key on sales orders accurately.
    • Produce associated sales and haulier paperwork.
    • Charge the customer the agreed pricing.

Invoice queries With the assistance of the internal BDM manager

  • Answering, investigation and solving customer invoicing queries.

Working closely with an external sales team member, to act as a Buddy.

  • Research and prospect sales leads through planning software (Barbour) to feed to your buddy.
  • Sending out and chasing up customer quotes as requested by buddy.
  • Keep all notes on customer activity via CRM for associated buddy.

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