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Administrative Assistant
3 months ago
Venesky-Brown’s client, a public sector organisation in Argyll and Bute, is currently looking to recruit an Administrative Assistant (HR Service Centre) for a 12 week contract on a rate of £13.79 per hour (PAYE).
Responsibilities:
- Support the HR and OD manager to plan the delivery of the team’s services by working flexibly across the team to meet fluctuating demands. Planning the day-to-day delivery of workload.
- Support the HR and OD team to deliver best value to service users by ensuring that high quality administrative support is provided across the team. In particular:
- Ensure HR & OD team provides appropriate information and support to teams / departments by:
- Processing information, records, etc. efficiently at all times.
- Administering and recording accurately and efficiently work completed in all relevant systems e.g. the HR and Payroll system, Time Recording system, Pyramid System and other manual and computerised systems.
- Responding to queries via the telephone and in writing in accordance with customer service standards
- Support the HR and OD team by providing high quality customer focused administrative support to team members, including:
- Maintaining appropriate records and filing systems (electronic and paper based) in relation to all HR and OD activities and transactions including:
- Organisation, administration and circulation of key documentation and circulars, NJC, JNC etc.
- Monitoring and dealing with enquiries via shared email inboxes
- Undertaking word processing duties, including upload of information to ‘The Hub’ and SharePoint.
- Filing, photocopying and other clerical support as required.
- Processing and requesting pension and redundancy calculations and completing relevant paperwork.
- Processing, paying and recording invoices and other charges efficiently.
- Issuing purchase orders (PECOS) efficiently.
- Arranging meetings and events (e.g. training, masterclasses, improvement workshops, hearings etc.) and recording accurate minutes
- Provide excellent customer service to members of the public and other services by handling initial enquiries efficiently, and responding appropriately within agreed timescales, while at all times respecting the confidentiality of colleagues, members of the public and / or external agencies.
- To act as mentor supporting, junior, new or inexperienced members of the team by sharing knowledge and resources and demonstrating processes as required.
Essential Skills:
- Higher in English and/or Business Admin
- Experience of working to strict deadlines
- Experience of using and maintaining records in a complex database
- Experience dealing with customers over the telephone and in writing
- Experience of producing quality documents
- Understanding of the role of the HR and OD function
- Numerical Ability
- Computer literate with a good knowledge of Microsoft Office packages.
Desirable Skills:
- HNC in relevant subject, ECDL or equivalent/s.
- Customer Service qualification
- Experience of working within an HR / OD environment.
- Experience of Minute Taking
- Knowledge of HR/OD processes and procedures.
If you would like to hear more about this opportunity please get in touch.
