Assistant Customer Serviced Supervisor

1 month ago


Watford Hertfordshire, United Kingdom Hertfordshire County Council Full time
Job Title:

Assistant Customer Service Supervisor Location:

St Albans Starting Salary:

£23,500 with the opportunity to progress to £25,979 per annum (pro rata for part-time) Hours:

25.5 hours per week Contract:

Permanent Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries. Hertfordshire’s libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Our service points include small village libraries,

town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today’s Assistant Customer Service Supervisors need to be passionate about proactively helping people

of all ages and from all backgrounds as well as being able to lead from the front working alongside the Library Manager. To support the delivery of the Inspiring Libraries 10-year strategy. You will have the skills and abilities to support the Library Manager to actively supervise the team at St Albans Library, including staff timetabling, training and development. You will also support the Library Manager with statistic and financial data,

Health & Safety as well as act as the senior on duty as and when required. You will have the ability to compile, maintain and provide effective returns for monthly statistical information. You will also actively engage with the delivery and promotion of all frontline services in the library and outreach activities as required.

We look for people who are friendly, confident, and outgoing. You will have excellent communication and admin skills and you will be passionate about providing great customer care. You will also be confident in leading a team and be able to complete tasks quickly and accurately. Above all, you will be a reliable and flexible team player who is willing and able to engage with the full range of services, activities, and events that libraries

offer. Assistant Customer Service Supervisor roles offer successful applicants the opportunity to get involved in a hugely varied range of activities. You will be actively promoting and supporting the use of all our library resources and helping customers to find

the information that they need. You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library. In some libraries you will be involved in helping us to

deliver services that are unique to that service point. This may include, for example, helping people to complete their UK visa applications for the right to stay in this country or assisting people to use our Creator-Space resources, including 3D printers

and virtual reality devices. All our Library Assistant Customer Service Supervisor roles help to make a positive difference to people’s lives. Closing Date : 5th May 2024 Interview Date : TBC May 2024 If you do not provide answers to the questions below and upload along with your application, your application will be rejected. How to Apply As part of the application, you will be required to upload your most recent CV ensuring gaps in employment have been addressed and asked to answer the

5 key questions

which are located at the end of the advert and a template can be found

in the 'Available Documents'. 1. Supervision:

What experience have you had in balancing an admin role with front line supervision? 2. Teamwork:

Please tell us how you have supervised a reliable, flexible and supportive team and how you have worked collaboratively with your line manager to achieve aims and objectives. 3. Administrative Duties:

Can you tell us what skills you have which would support maintaining Health & Safety, property and training requirements within the workplace. 4. Organisation:

Please tell us how you have organised and prioritised tasks and been methodical, and how you have collated data and returned to timescale. 5. IT Skills:

Please tell us about your use of Microsoft Office, the Internet, social media, and devices such as tablets, laptops, and PCs, and how you have helped others use technology. If you do not provide answers to the questions and upload to your application, your application will be rejected.

  • Watford, Hertfordshire, United Kingdom French German Recruitment Ltd. Full time

    Warehouse Supervisor UK The Warehouse Supervisor will assist in managing the day-to-day operation of the Warehouse team. Working under the supervision of the Operations Manager and Assistant Operations Manager, this role will support the operational team in executing the fulfilment and shipping of customer orders in a timely and accurate manner, assist in...

  • Supervisor

    1 month ago


    Watford, United Kingdom HMV Group Full time

    hmv has been the home of entertainment in the UK since 1921. If you really know your stuff about the products that we sell and can inspire customers and deliver exceptional service, we can offer you an exciting career in entertainment retail. We are looking for a Supervisor to support store management in motivating and developing the team, driving...

  • Senior Barista

    1 month ago


    Watford, United Kingdom Peabodys Coffee Ltd Full time

    _**Senior Barista / Assistant Supervisor for a lively coffee shop in Watford Hospital**_ We are looking for an awesome new Senior Barista / Assistant Supervisor for our coffee shop based within Watford General Hospital. This is a chance to really take responsibility within the team and support the Manager with the day to day running for the store. Your...


  • Dacorum, Hertfordshire, United Kingdom Regen Solutions Full time

    Supervisor (Responsive Repairs) Hemel Hempstead £40,000 + Package Maintenance Contractor Company: A well-established, fast paced, and ambitious Tier 1 construction and maintenance contractor with a great reputation for providing excellent services to clients. Role: Supervision of the contract ensuring that all operatives are working efficiently...


  • Watford, Hertfordshire, United Kingdom French German Recruitment Ltd Full time

    Warehouse Supervisor UK The Warehouse Supervisor will assist in managing the day-to-day operation of the Warehouse team. Working under the supervision of the Operations Manager and Assistant Operations Manager, this role will support the operational team in executing the fulfilment and shipping of customer orders in a timely and accurate manner, assist in...


  • Watford, Hertfordshire, United Kingdom Carlton Recruitment Full time

    Mixed Tax Supervisor Watford Full-Time Permanent An exciting opportunity for a Mixed Tax Supervisor to assist an incredible company in Watford in helping to the company reach new heights. Key Responsibilities as a Mixed Tax Supervisor Planning detailed personal, partnership, trust and corporation tax returns Evaluating tax returns completed by other...


  • Watford, Hertfordshire, United Kingdom Brook Street Full time

    Our client based in Watford are currently recruiting for a Customer Service advisor to join their growing team. The purpose of this role is to assist with providing admin support, helping with general office duties and liaising with members both over the phone and via email as you will be reporting to the Member & Employee Services Manager. Full training...


  • Watford, Hertfordshire, United Kingdom Brook Street Full time

    Customer Service Advisor role Our client based in Watford are currently recruiting for a Customer Service advisor to join their growing team. The purpose of this role is to assist with providing admin support, helping with general office duties and liaising with members both over the phone and via email as you will be reporting to the Member & Employee...

  • Field Care Supervisor

    22 hours ago


    Watford, Hertfordshire, United Kingdom Helping Hands Home Care Full time

    Job Description Location: Watford The Role: We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers. You will be involved from the moment a...


  • Watford, Hertfordshire, United Kingdom Helping Hands Home Care Full time

    Location: Watford The Role: We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers. You will be involved from the moment a carer comes in for...


  • Watford, Hertfordshire, United Kingdom Osborne Appointments Full time

    Tax Supervisor OA is seeking a skilled Tax Supervisor to become an integral part of our client's thriving team. This opportunity involves joining a dynamic Chartered Accountants & Tax Advisers firm located in Watford, offering a stimulating work environment and ample growth potential. This role includes assisting the Watford team in helping to grow the...


  • Hertfordshire, United Kingdom phs Group Full time

    Field Service Supervisor- phs Wastekit- North London Field Service Supervisors are the first line managers for the Field Service Engineers supported by the National Operations Manager. They will work closely with the Operations Centre Manager and the Operations Director to ensure an efficient service. Field Service Supervisors are the leaders for every...


  • Watford, Hertfordshire, United Kingdom Osborne Appointments Full time

    Mixed Tax Supervisor OA is seeking a skilled Mixed Tax Supervisor to become an integral part of our client's thriving team. This opportunity involves joining a dynamic Chartered Accountants & Tax Advisers firm located in Watford, offering a stimulating work environment and ample growth potential. This role includes assisting the Watford team in...


  • Watford, Hertfordshire, United Kingdom Osborne Appointments Full time

    Mixed Tax Supervisor OA is seeking a skilled Mixed Tax Supervisor to become an integral part of our client's thriving team. This opportunity involves joining a dynamic Chartered Accountants & Tax Advisers firm located in Watford, offering a stimulating work environment and ample growth potential. This role includes assisting the Watford team in helping...


  • Watford, Hertfordshire, United Kingdom Stellar Select Limited Full time

    Job Title : Customer Services Officer Hours: Monday to Friday 9 am to 5:30 pm Contributory Pension scheme ~ Private Medical Healthcare ~ Life Assurance ~ Dental Plan ~ Free eye tests ~ Annual leave purchase scheme ~ Social events ~ 25 days annual leave with bank and public holidays on top ~ Superb development opportunities Our esteemed...


  • Watford, Hertfordshire, United Kingdom Anderselite LTD Full time

    Air Conditioning Supervisor Anderselite are looking to recruit a Air Conditioning Supervisor for a Residential project in Central London that will be secure work for the next 2 years. The opportunity is to work for a industry leading D&B contractor offering turnkey management services. You MUST have extensive management experience or be time served...


  • Watford, United Kingdom French German Recruitment Ltd Full time

    Warehouse Supervisor UK The Warehouse Supervisor will assist in managing the day-to-day operation of the Warehouse team. Working under the supervision of the Operations Manager and Assistant Operations Manager, this role will support the operational team in executing the fulfilment and shipping of customer orders in a timely and accurate manner, assist in...


  • Watford, United Kingdom French German Recruitment Ltd Full time

    Warehouse Supervisor UKThe Warehouse Supervisor will assist in managing the day-to-day operation of the Warehouse team. Working under the supervision of the Operations Manager and Assistant Operations Manager, this role will support the operational team in executing the fulfilment and shipping of customer orders in a timely and accurate manner, assist in...

  • Events Supervisor

    4 weeks ago


    Watford, United Kingdom Moor Park Golf Club Ltd Full time

    Moor Park Golf Club is looking for an experienced events supervisor to assist the Clubhouse Manager and Operations Manager in delivering numerous events. Benefits include: - Full time or part time contract - Variety of events from weddings, parties, private dining and golf days - Wonderful and idyllic setting within a 17th Century Mansion The Banqueting...


  • Watford, Hertfordshire, United Kingdom Corona Energy Full time

    If you are someone who is passionate about providing excellent customer service, and getting it right, first time then we would welcome your application. About you: We’re looking for someone who has a background in customer service, and who is already confident when speaking to customers over the phone and by email. You’ll be someone who already works...