Customer Success Executive
4 weeks ago
Our client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search.
The Customer Success Executive is a vital role, delivering exceptional client servicing and stand-out customer experience for our brand and agency community (the members).
The Customer Success Executive is part of the Account Management team and will be focused on providing day-to-day admin / systems support and driving customer satisfaction and retention.
Driving best practice on the in-house, bespoke platform (CRM), you will:
• Member agency profile support and quality control
• Running virtual onboarding & platform tutorials
• Communications with member agencies around news, product updates and industry trends
• Collating bespoke statistics & data from the platform
• Collaborating teams in the business to leverage the Consultancy's position and content
• Coordinating meetings and supporting on general ad-hoc work
• Using the CRM platform to set up basic automation processes and improve team efficiency
• Providing admin support to the Account Management team on pitch processes
• Monitoring trade press for relevant news and insights
This is an exciting and interesting role giving insights into the fascinating world of brand marketing
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VP Customer Success and Delivery
4 days ago
London, United Kingdom Page Executive Full timeThis is an exciting VP Customer Success and Delivery role to drive all post sales customer activities, including integration and ongoing support, maintaining customer satisfaction and retention. Reporting directly to the CEO, you will devise and execute the customer strategy, ensuring the client receives a market-leading experience. Our client is a leading...
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VP Customer Success and Delivery
2 weeks ago
London, United Kingdom Page Executive Full timeThis is an exciting VP Customer Success and Delivery role to drive all post sales customer activities, including integration and ongoing support, maintaining customer satisfaction and retention. Reporting directly to the CEO, you will devise and execute the customer strategy, ensuring the client receives a market-leading experience.Client DetailsOur client...
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VP Customer Success and Delivery
1 week ago
London, United Kingdom Page Executive Full timeThis is an exciting VP Customer Success and Delivery role to drive all post sales customer activities, including integration and ongoing support, maintaining customer satisfaction and retention. Reporting directly to the CEO, you will devise and execute the customer strategy, ensuring the client receives a market-leading experience. Our client is a leading...
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VP Customer Success and Delivery
1 week ago
London, United Kingdom Page Executive Full timeThis is an exciting VP Customer Success and Delivery role to drive all post sales customer activities, including integration and ongoing support, maintaining customer satisfaction and retention. Reporting directly to the CEO, you will devise and execute the customer strategy, ensuring the client receives a market-leading experience. Our client is a leading...
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Customer Success Executive
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Customer Success Executive
4 weeks ago
London, United Kingdom MB Group Full timeCustomer Success Executive is a pivotal role in the process of developing new and evolving key existing relationships as the company continues to deliver their strategic growth plans. You will help shape policies and processes, working with our customer base in order to understand their ever-changing needs adding value at each stage of the process. You will...
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Customer Success Executive
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Customer Success Executive
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London, United Kingdom Deverell Smith Full time**Job details**: **Posted** 05 March 2024 **Salary** Pension, Unlimited annual leave, wellness days **Location** City of London **Job type** - Permanent**Discipline** - Property Sales, Lettings & Customer Care**Reference** 5698_1709648631 **Contact Name** Renee Orr **Job description**: **Job Title: Customer Success Executive** **Location: Remote...
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Customer Success Executive
3 days ago
London, United Kingdom Chambers and Partners Full timeWe are looking for a Customer Success Executive to join our team in London. The Customer Success Executive - Profiles onboarding specialist is focused on managing and supporting the Chambers Profiles customers during their subscription period and helps to secure the renewal **Main Duties and Responsibilities**: - Ensure the Profile product is renewed by...
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VP Customer Success and Delivery
2 weeks ago
City of London, United Kingdom Page Executive Full timeAbout Our Client Our client is a leading player in their sector and have a fantastic role on offer with plenty of growth opportunities. Job Description As VP Customer Success and Delivery, the role will involve:Leading and managing the customer operations and delivery teams to ensure successful delivery of products and services, along with ongoing customer...
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VP Customer Success and Delivery
2 weeks ago
City of London, United Kingdom Page Executive Full timeAbout Our Client Our client is a leading player in their sector and have a fantastic role on offer with plenty of growth opportunities. Job Description As VP Customer Success and Delivery, the role will involve:Leading and managing the customer operations and delivery teams to ensure successful delivery of products and services, along with ongoing customer...
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Customer Success Executive
4 weeks ago
London, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. The Customer Success Executive is...
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Customer Success Executive
4 weeks ago
London, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. The Customer Success Executive is...
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Customer Success Executive
4 weeks ago
London, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. The Customer Success Executive is a...
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Customer Success Executive
2 weeks ago
London, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. Check out the role overview below...
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Customer Success Executive
3 weeks ago
London, United Kingdom Christopher Keats Media Limited Full timeJob DescriptionOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. The Customer Success...