Dutch speaking Customer Service Advisor

2 weeks ago

Newcastle upon Tyne, United Kingdom Euro London Appointments Full time €24,000

Job Title: Dutch speaking Customer Service Advisor

Location: Newcastle (Hybrid)

Salary: £24,000 per annum

Job Type: Permanent, rotational shift pattern

Are you fluent in Dutch and passionate about customer service? Join our client's team in Newcastle as a Dutch-Speaking Customer Service Advisor

We are seeking an enthusiastic and customer-focused individual to provide excellent service to our client's Dutch-speaking customers. This hybrid role offers the flexibility of working both from home and from our client's Newcastle office, with a salary of £24,000 per year.

Key Responsibilities:

  • Communicate with customers via live chat, email, and phone to resolve queries and provide support.
  • Solve problems efficiently while adhering to company policies and procedures.
  • Collaborate with different teams to ensure customer issues are resolved promptly.
  • Manage customer interactions professionally, ensuring a positive experience at every touchpoint.

What we're looking for:

  • Fluency in Dutch – Essential for this role.
  • Strong customer service skills with a passion for helping others.
  • Flexibility to work a rotational shift pattern, including late nights.
  • Excellent communication skills and a professional telephone manner.

Why Join?

  • Well-being allowance to support your active lifestyle
  • Private health insurance
  • Discounts across a range of shops, gyms, bars & restaurants
  • A permanent position with opportunities for growth and development.

If you're ready to be part of a dynamic team and provide top-notch customer service, apply now or send your CV to t.chau@eurolondon.com

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