Customer Service Manager
4 weeks ago
ALB is a fast growing fashion brand looking for a customer service manager.
Follow department procedures and service level agreements
• To provide the highest level of customer care to all customers.
• Reporting on fulfilment and warehouse errors and working hard to resolve any customer complaints.
• Reporting product and customer feedback to help continually improve our quality and product offering
• Managing courier claims and customer resolutions.
• Manage return payments for the website and Silk Fred platform.
• Assisting senior team members with the presentation of trade reports on a weekly basis.
Computer Literacy – knowledge of Zendesk is desirable however not essential
• Experience using Excel
• Experience in customer service is preferable
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Customer Service Manager
2 months ago
Guildford, Surrey, United Kingdom Anne Louise Boutique Full timeLOCATION – GUILDFORD ALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role. ROLES AND RESPONSIBILITIES • Manage customer enquiries via all platforms including Shopify Inbox and social media channels....
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Customer Service Manager
1 month ago
Guildford, Surrey, United Kingdom Anne Louise Boutique Full timeJob Description LOCATION – GUILDFORD ALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role. ROLES AND RESPONSIBILITIES • Manage customer enquiries via all platforms including Shopify Inbox and...
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Customer Service Manager
2 months ago
Guildford, Surrey, United Kingdom Anne Louise Boutique Full timeLOCATION – GUILDFORD ALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role. ROLES AND RESPONSIBILITIES • Manage customer enquiries via all platforms including Shopify Inbox and social media channels....
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Account Manager
7 days ago
Guildford, Surrey, United Kingdom Aspire Jobs Full time €40,000 - €55,000Benefits: 20 days holiday + Bank Holidays (increasing to 25 with length of service), Free Parking on site at Head Office, Pension contribution of 5% within company pension plan, Employee Assistance Program, Hapi App Discount Portal, Staff Christmas Party, Share Scheme Aspire Jobs are delighted to be working in partnership with our client, a well-established...
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Account Manager
1 week ago
Guildford, Surrey, United Kingdom Aspire Jobs Full time €40,000 - €55,000Benefits: 20 days holiday + Bank Holidays (increasing to 25 with length of service), Free Parking on site at Head Office, Pension contribution of 5% within company pension plan, Employee Assistance Program, Hapi App Discount Portal, Staff Christmas Party, Share Scheme Aspire Jobs are delighted to be working in partnership with our client, a well-established...
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Account Manager
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Guildford, Surrey, United Kingdom Aspire Jobs Full time €40,000 - €55,000Benefits: 20 days holiday + Bank Holidays (increasing to 25 with length of service), Free Parking on site at Head Office, Pension contribution of 5% within company pension plan, Employee Assistance Program, Hapi App Discount Portal, Staff Christmas Party, Share Scheme Aspire Jobs are delighted to be working in partnership with our client, a well-established...
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Account Manager
10 hours ago
Guildford, Surrey, United Kingdom Aspire Jobs Full time €40,000 - €55,000Benefits: 20 days holiday + Bank Holidays (increasing to 25 with length of service), Free Parking on site at Head Office, Pension contribution of 5% within company pension plan, Employee Assistance Program, Hapi App Discount Portal, Staff Christmas Party, Share Scheme Aspire Jobs are delighted to be working in partnership with our client, a well-established...
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Customer Service Administrator
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Guildford, Surrey, United Kingdom Page Personnel Full timeAs a Customer Service Administrator, you will be the first point of contact for our customers, providing outstanding service and support. You will handle inquiries, resolve issues, and ensure that our customers have a positive experience with our company. Your role will be crucial in maintaining customer relationships and supporting the overall operations...
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Account Manager
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Guildford, Surrey, United Kingdom Driver Hire Group Services Ltd Full timeCustomer Service Representative ** FULL UK DRIVING LICENCE REQUIRED** Location: Guildford Salary: £23,872.99 Full time and permanent position Shift Pattern: Monday to Friday (+ Saturdays on rota) - 40 hours per week. Start & Finish Times: Mon-Fri = 8:30am-5:30pm Saturdays = 8:30am-12:30pm (Some on-call / out of hours will be on the rota for this role)...
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Customer Service Advisor
7 days ago
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Customer Service Manager
4 weeks ago
guildford, United Kingdom JR United Kingdom Remote Work Freelance Full timeLOCATION – GUILDFORDALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role.ROLES AND RESPONSIBILITIES• Manage customer enquiries via all platforms including Shopify Inbox and social media channels.•...
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Customer Service Manager
2 months ago
Guildford, United Kingdom Anne Louise Boutique Full timeLOCATION – GUILDFORDALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role.ROLES AND RESPONSIBILITIES• Manage customer enquiries via all platforms including Shopify Inbox and social media channels.•...
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Customer Service Manager
2 months ago
Guildford, United Kingdom Anne Louise Boutique Full timeLOCATION – GUILDFORDALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role.ROLES AND RESPONSIBILITIES• Manage customer enquiries via all platforms including Shopify Inbox and social media channels.•...
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Customer Service Manager
1 month ago
Guildford, United Kingdom Anne Louise Boutique Full timeLOCATION – GUILDFORDALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role.ROLES AND RESPONSIBILITIES• Manage customer enquiries via all platforms including Shopify Inbox and social media channels.•...
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Customer Service Manager
1 month ago
Guildford, United Kingdom Anne Louise Boutique Full timeLOCATION – GUILDFORD ALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role. ROLES AND RESPONSIBILITIES • Manage customer enquiries via all platforms including Shopify Inbox and social media channels....
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Customer Service Advisor
2 weeks ago
Guildford, Surrey, United Kingdom Hays Full timeHome-based Temporary Customer Service role Your new company Our client is a leading healthcare provider who is currently looking for a temporary customer service advisor to cover an absence within the team. Your new role You will be the first point of contact for all patients, their families and other healthcare providers, managing calls and email...
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Customer Service Manager
4 weeks ago
Guildford, United Kingdom Anne Louise Boutique Full timeJob DescriptionLOCATION – GUILDFORDALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role.ROLES AND RESPONSIBILITIES• Manage customer enquiries via all platforms including Shopify Inbox and social media...
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Customer Service Manager
3 weeks ago
Guildford, United Kingdom Anne Louise Boutique Full timeLOCATION – GUILDFORDRead all the information about this opportunity carefully, then use the application button below to send your CV and application.ALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this...