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Customer Service Assistant

1 month ago

Nailsworth Gloucestershire, United Kingdom Coventry Building Society Full time

The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different.
This is a part time opportunity working 8.30pm every Saturday.
It will suit someone who’s at ease with people, and able to support them in a caring, friendly and efficient manner. It involves finding solutions for customers, keeping up to date with our services and policies and staying on top of admin. Dealing with cash transactions carefully and accurately are among its key responsibilities as well as taking calls and other duties for our greater Customer Service area.
There also lots of opportunities for overtime as many of our Saturday Customer Service Assistants support us during our busier periods when they're able to.
Paid holiday
Ability to buy and sell holiday allowance
Annual pay review
Personal pension
Annual Success Share scheme
Maternity, paternity and shared parental leave
Extensive wellbeing support
‘My Lifestyle’ retail discounts
Service recognition
It's important that you can engage with a diverse range of people, find out how to help them best and give them a great experience with us.
Now the second largest Building Society in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and total support for our wellbeing.
We’re serious about equality, of race, age, faith, disability and sexual orientation, but also of personality and the way we think. Have a chat with us before you apply to see what the possibilities are for this role.