Senior Client Service Manager
3 weeks ago
We are one of the largest players in Supply Chain Management services for the fashion and lifestyle market. Started in 1862 as a transport company, we have developed into a full end-to-end logistics provider with specific expertise in e-commerce. This involves advocating the Bleckmann Culture, and maintaining strong relationships across three distribution centers (currently two in the UK and one in the Netherlands).
At this moment this is a full time role but when the hyper case phase is over, we will reduce working days to a maximum of 3.
Oversee the development and performance of our client within the entire organization.
Serve as the escalation point for client management.
Contract Management:
Utilize client insights and data analytics to identify service and pricing opportunities.
Establish robust customer account plans and maintain weekly NPS score dashboards for the Distribution Centres
Proficient in designing and executing global programs related to retention, cross-selling, customer satisfaction, and KPI/SLA management.
Possesses excellent knowledge of financial cost price calculations and adeptly works with pricing models.
Demonstrates strategic and commercial acumen.
Strong ability to strategically influence key stakeholders using data-driven insights.
Senior experience in conducting departmental reviews, driving continuous improvements, and implementing projects.
Capable of driving organizational transformation.
Holds an academic business study background or demonstrates a high level of critical thinking.
Proficiently steers data analysis initiatives and creates comprehensive PowerPoint presentations with clear key messages.
We are offering a competitive salary for a role at this level, along with an attractive benefits package. Career development
Office culture
With a “let’s get it done” culture, our leadership has an open door policy that values entrepreneurship in our employees.
Our brand values
These 4 values reflect our heritage, our culture, where we are today as well as our ambitions for the future.
-
Senior Client Services Manager
3 weeks ago
United Kingdom Home Group Full timeJob Description - Senior Client Services Manager (24397) Job Description Senior Client Services Manager - ( 24397 ) Description Senior Client Service Manager Mirfield, West Yorkshire Permanent Full time (37.5 hrs) Salary £27,000 to £30,200 per annum and great benefits including Health Cash Plan On call shift payment of £14.30 per session Home, a...
-
Senior Account Director, Client Services
1 week ago
United Kingdom Nest Commerce Full timeAccount Director - Client Services Kentish Town - Hybrid, 3 days on-site This is a huge opportunity for a commercially savvy and ambitious Account Director to join one of the UK’s fastest growing specialist agencies.Portfolio Ownership: You will manage a diverse portfolio of 5 ecommerce accounts, shaping their journey to success.Tailored Account Plans:...
-
Senior Client Services Manager
3 weeks ago
United Kingdom Willis Towers Watson Full timeAnalysis and interpretation of licencing requirements Assist clients on queries relating to software licencing, billing and contract renewals Processing new sales and trials in accordance with the clients Software License Agreement including dispatch of software licences andprocessing of invoices Assist with client queries with the Senior Coordinator ...
-
Medical Director for Community Health Services
4 weeks ago
United Kingdom Highgate Senior Living Full timecommunity, not a facility. we take a positive, holistic approach to senior care and encourage opportunity will allow you to positively impact the quality of life for over 700 seniors and their families. REGISTERED NURSE/HEALTHCARE DIRECTOR are looking for the right person to partner with our team to oversee and help implement the day-to-day nursing...
-
Senior Consultant
1 month ago
United Kingdom Cloud Decisions Full timeSenior Azure Consultant - Azure Expert MSP - Enterprise Cloud transformation £85k + company shares + benefits This is an exciting opportunity to join the Azure Consulting Practice at one of the UK's most respected Azure Experts MSP's, working with large enterprise customers to deliver their Cloud transformation roadmap. The role, will see you working...
-
Senior Consultant
1 month ago
United Kingdom Cloud Decisions Full timeSenior Azure Consultant - Azure Expert MSP - Enterprise Cloud transformation £85k + company shares + benefits This is an exciting opportunity to join the Azure Consulting Practice at one of the UK's most respected Azure Experts MSP's, working with large enterprise customers to deliver their Cloud transformation roadmap. The role, will see you working...
-
United Kingdom Insite Public Practice Recruitment UK Full timePrivate Client Tax Senior Manager Are you an experienced tax professional ready to take on a senior role in a dynamic private client tax team? Our client, a highly regarded firm, is seeking a Private Client Tax Senior Manager to join their specialist team. This is a unique opportunity to work with individuals and their structures on significant financial...
-
Client Services Manager
23 hours ago
United Kingdom WAINWRIGHT SHAW LIMITED Full timeCompany Description Fully-automated global shadow SaaS platform combining automation and tax optimisation tools which boasts an established and growing Blue Chip client base. Role Description This is a full-time remote role. Reporting directly to the Client Services Director, as Client Services Manager you wiill be responsible for managing client accounts,...
-
Client Services Manager
24 hours ago
United Kingdom WAINWRIGHT SHAW LIMITED Full timeCompany Description Fully-automated global shadow SaaS platform combining automation and tax optimisation tools which boasts an established and growing Blue Chip client base. Role Description This is a full-time remote role. Reporting directly to the Client Services Director, as Client Services Manager you wiill be responsible for managing client accounts,...
-
Client Services Manager
1 day ago
United Kingdom WAINWRIGHT SHAW LIMITED Full timeCompany Description Fully-automated global shadow SaaS platform combining automation and tax optimisation tools which boasts an established and growing Blue Chip client base. Role Description This is a full-time remote role. Reporting directly to the Client Services Director, as Client Services Manager you wiill be responsible for managing client accounts,...
-
Client Services Manager
1 day ago
United Kingdom WAINWRIGHT SHAW LIMITED Full timeCompany Description Fully-automated global shadow SaaS platform combining automation and tax optimisation tools which boasts an established and growing Blue Chip client base. Role Description This is a full-time remote role. Reporting directly to the Client Services Director, as Client Services Manager you wiill be responsible for managing client...
-
Client Service Manager
1 day ago
United Kingdom Bennett And Game Recruitment Full timeClient Service Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings. They have a nationwide presence, with regional offices...
-
Private Client Tax Senior Manager
1 day ago
United Kingdom Insite Public Practice Recruitment UK Full timePrivate Client Tax Senior Manager Are you an experienced tax professional ready to take on a senior role in a dynamic private client tax team? Our client, a highly regarded firm, is seeking a Private Client Tax Senior Manager to join their specialist team. This is a unique opportunity to work with individuals and their structures on significant financial...
-
Client Account Services
1 week ago
United Kingdom JPMorgan Chase & Co. Full timeAre you looking for a role where you will be building trusting professional relationships and connecting with both external and internal clients? Then join our team! As a Client Account Services - Senior Associate in the Service Delivery Team, you will be managing advanced client onboarding, guiding clients through market entry requirements to enable...
-
Client Service Manager
3 weeks ago
United Kingdom Net-Worth NTWRK Full timeClient Service Manager Working for a successful firm of chartered accountants who provide accountancy and related financial services. The business continues to grow due to the company's progressive culture and openness to change, along with its persistent drive to create and offer new services to its client members. They are looking to identify a ...
-
Senior Client Servicing Administrator
11 hours ago
United Kingdom Anderson Recruitment Ltd Full timeJoin to apply for the Customer Service Administrator role at Anderson Recruitment Ltd Join to apply for the Customer Service Administrator role at Anderson Recruitment Ltd Sign in to save Customer Service Administrator at Anderson Recruitment Ltd . Our client based in Quedgeley, Gloucester who are a leading manufacturer in the construction...
-
Client Services Consultant/senior Consultant
4 weeks ago
United Kingdom Magnit Full timeServing hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to...
-
Client Services Manager
23 hours ago
United Kingdom Home Group Full timeJob Description - Client Services Manager (24844) Job Description Client Services Manager - ( 24844 ) Description Client Services Manager Permanent, part time (22.5 hours per week), Salary £15,698.40 to £16,994.40 pro rata and great benefits including Health Cash Plan On call shift payment of £14.30 per 8 hour session, Sleep ins paid at an...
-
Senior Client Servicing Administrator
2 days ago
United Kingdom Folklore Full timeJoin to apply for the Customer Service Administrator role at Folklore. Join to apply for the Customer Service Administrator role at Folklore. Sign in to save Customer Service Administrator at Folklore. . Site Coordinator Academy Homebased (Covering South West of England) Contract Full Time, Permanent 5 hours a week (Monday to Friday...
-
United Kingdom Tpfrecruitment Full timeWe have a fantastic Senior Accountant / Client Manager opportunity at a boutique, well-established and highly regarded chartered accountancy practice based in Sevenoaks. Joining as a Senior Accountant based from the firm's Sevenoaks offices, you will join at a key time in this Preparation of accounts, VAT returns and tax computations from client...