Claims Quality Assurance Officer

Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.
We innovate across the major industries of Aerospace, Defence, Security and Space. whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.
Quality Assurance Engineer / Quality Assurance Manager
Hybrid working
Are you an inquisitive individual that has a passion for Quality Assurance? We have a fantastic opportunity for an impactful Quality Assurance Engineer / Quality Assurance Manager to join our
Working on projects at the forefront of defence technology
Performing all aspects of Quality Assurance on our major contracts, supporting state of the art maritime solutions and providing our customers with capabilities to operate within the underwater environment, on a day-to-day basis, you’ll be involved in:
Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy
Acting as the customer’s representative inside the project or bid team and looking to maximize customer satisfaction and support any actions
Managing and analysing reports to continually improve quality within the project, and ensure the quality performance is managed and reported to meet project time-scales
Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement
Generate monthly QA Advices for allocated Project and Bid Reviews in accordance with the Guidance provided and Reference system.
Lead project QA activities to ensure that Quality tasks are carried out in accordance with agreed Work Packages.
Effective generation, assurance and management of non-conformances, with realistic stage target dates and actions agreed with NCR owners. Timely raising of Alerts when appropriate with escalation, as required, in order to reduce risks to the business.
Support Customer Surveys and work with functions to establish any necessary improvements plans, resulting from customer feedback.
Have proven experience working as a Quality Engineer OR Quality Assurance Manager in a manufacturing or engineering environment
Have a detailed knowledge of current quality and related working practices and standards preferably AS9100
Possess excellent communication and influencing skills to promote quality within the wider operations team
Have experience of working within a project structure and experience of managing work packages - desirable
Be a member of, or working towards membership of the Chartered Quality Institute - desirable
Our core benefits include a pension plan, private medical insurance, life assurance, income protection as well as an employee assistance programme.
In addition, our flexible benefits platform gives you the power to customise your benefits to suit your needs. You can choose to add a number of optional benefits including: healthcare cash plan, health assessments, family cover private medical insurance, buying/selling annual leave, gym membership discounts + much, much more. You can also enjoy exclusive access to our discount site
Alongside a competitive base salary, we offer a variable compensation plan bonus, 27 days annual leave + 1 company day + UK public holidays, a Friday lunchtime finish as well as the opportunity to volunteer up to 3 days to support local charities/communities in which we work.
Thales is an equal opportunities employer and diversity and inclusion are integral to our success.
Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.
With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.