Liability Claims Handler

2 weeks ago

Belfast, United Kingdom Brook Street Full time

Brook Street Recruitment is working with our Belfast client to recruit a new full time and permanent Liability Claims Technician

The Role:

- Are you passionate about delivering an excellent service and want a new challenge?
- Do you have great attention to detail?
- Would you enjoy being part of a busy, supportive team which can provide great long term career opportunities?
- Is flexible work/life balance important to you?

If you have answered yes, then a role as a Claims Technician could be the opportunity you have been waiting for

The client had an opportunity for a talented liability claims professional to join our highly successful Liability team in Belfast. The Claims Technicians in the team utilise their renowned expertise and work with the adjusters on EL, PL and motor claims. The role is a technical assistant role, designed to support throughout the handling of these claims. They require a Claims Technician to work with our adjusters, to ensure they can continue to deliver service and handling at the very highest level.

Many of our employees now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in their offices, you'll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It's an ideal environment for working alongside and interacting with fellow colleagues.

You will have the following skills:

- Previous liability claims handling experience
- The confidence and ability to deliver excellent customer service throughout the lifecycle of the claim
- Have first class communication skills, both written and verbal
- Competent IT skills, and the capability to maintain the electronic and paper files to a high auditable standard including preparation of Claim and Adjustment documentation as required
- A willingness to liaise with other internal product lines/departments as required
- Be able to manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster, but with the confidence and technical ability to work without direction where appropriate
- Understand the importance of ensuring all stakeholders and parties are kept fully updated at all times, and have a pro-active claim handling philosophy
- Provide assistance on site on occasion, including minute taking of meetings, preparation of the action plan, taking statements/photographs etc. as directed
- Accurate daily time recording delivering a high proportion of chargeable hours demonstrating technical competence

This is a great opportunity for those who are motivated by the variety of claims work, as well as the opportunity to partner the Liability Adjusters and contribute to the network of professionals they work within.

What will you get for this role?
- Competitive salary depending on skills, experience, and qualifications
- Many of the vacancies offer the opportunity to work flexibly, whether from office and/or home
- Health care scheme
- A Self Invested Personal Pension Scheme
- Discounts on various products and services
- Employee assistance programme for employee well being
- Life assurance
- Group Income Protection
- Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, well being and digital GP apps

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