Technical Support Advisor/Engineer
3 weeks ago
Our client the UK’s leading designer, manufacturer, and installer of bespoke physical security products are looking for a Customer Support Advisor/Engineer to join them on a full time permanent basis.
We would like to clarify that this role does not entail any IT-related duties. Additionally, it is important to note that this position is not field-based, meaning the responsibilities do not require physical presence outside of the designated workplace.
The Technical Support Advisor/Engineer will be the primary point of contact for all technical queries that cannot be resolved in the field by engineers or the CST (Customer Support Team). Additionally, the Technical Support Advisor/Engineer is responsible for supporting the service team, meeting customer expectations and service level agreements, and ensuring satisfactory outcomes for escalated service calls. They also play a pivotal role in implementing new working practices, coordinating training for engineers, managing equipment, ensuring compliance with regulatory requirements, and assisting in the management of service contracts. Computer literate with good MS Office skills
Your CV will then be held on our central database, if for any reason you do not wish us to retain your details, please contact us via (url removed)
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Technical Support Advisor/Engineer
3 weeks ago
Kent, United Kingdom eSift Ltd Full time €35,000Our client the UK’s leading designer, manufacturer, and installer of bespoke physical security products are looking for a Customer Support Advisor/Engineer to join them on a full time permanent basis. We would like to clarify that this role does not entail any IT-related duties. Additionally, it is important to note that this position is not field-based,...
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Technical Support Advisor/Engineer
3 weeks ago
Kent, United Kingdom eSift Ltd Full time €35,000Our client the UK’s leading designer, manufacturer, and installer of bespoke physical security products are looking for a Customer Support Advisor/Engineer to join them on a full time permanent basis. We would like to clarify that this role does not entail any IT-related duties. Additionally, it is important to note that this position is not field-based,...
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Technical Support Advisor/Engineer
3 weeks ago
Kent, United Kingdom eSift Ltd Full timeOur client the UK’s leading designer, manufacturer, and installer of bespoke physical security products are looking for a Customer Support Advisor/Engineer to join them on a full time permanent basis.We would like to clarify that this role does not entail any IT-related duties. Additionally, it is important to note that this position is not field-based,...
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Technical Support Advisor/Engineer
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Hawley, Kent, United Kingdom eSift Ltd Full timeOur client the UK’s leading designer, manufacturer, and installer of bespoke physical security products are looking for a Customer Support Advisor/Engineer to join them on a full time permanent basis. We would like to clarify that this role does not entail any IT-related duties. Additionally, it is important to note that this position is not...
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Technical Support Advisor/Engineer
3 weeks ago
Hawley, Kent, United Kingdom eSift Ltd Full timeOur client the UK’s leading designer, manufacturer, and installer of bespoke physical security products are looking for a Customer Support Advisor/Engineer to join them on a full time permanent basis. We would like to clarify that this role does not entail any IT-related duties. Additionally, it is important to note that this position is not...
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Technical Customer Service Advisor
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Technical Customer Service Advisor
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Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time €26,000Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. The Technical Customer Advisor, would be responsible...
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Technical Customer Services Advisor
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Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time €26,000Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. Then should the issue not be able to be rectified over...
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