Technical Customer Service Advisor

3 weeks ago


Kent, United Kingdom Bennett and Game Recruitment LTD Full time

Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products.


The Technical Customer Advisor, would be responsible for taking calls from customers and talking through the issue, assisting where possible and giving technical advice. Then should the issue not be able to be rectified over the phone, the advisor would then be responsible for liaising with an engineer to fix the fault. The Advisor would also be responsible for logging ongoing jobs and ensuring these are completed.

The Technical Customer Advisor, must have experience within a similar role, but this doesn't have to be within the plumbing and heating sector, as training will be provided for specifics within the role. This role would also include a Saturday rota, working 1 in every 3 Saturdays (9am to 4pm).

Technical Customer Service Advisor Position Requirements

  • A background in either hand-on engineering, or in technical support roles
  • Excellent communication skills, both verbal and literate
  • Excellent telephone manner
  • Previous experience with CRM systems desirable
  • Based within a commutable distance of Sevenoaks

Technical Customer Service Advisor Position Remuneration

  • Salary £26,000
  • Working 1 in 3 Saturdays (for overtime pay)
  • Bonuses for selling boiler care plans (circa £3,000 a year OTE)
  • 33 days holiday
  • Monday - Friday, 8:00am - 5:00pm. Saturday, 8am - 4:00pm
  • Opportunities for development/progression

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.


ADZN1_UKTJ



  • Kent, United Kingdom Bennett and Game Recruitment LTD Full time

    Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. The Technical Customer Advisor, would be responsible for...


  • Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time

    Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. Check out the role overview below If you are confident...


  • Sevenoaks, Kent, United Kingdom Bridge Recruitment UK Ltd Full time €25,000 - €26,000

    Customer Service Advisor Location: Wrotham Salary: GBP25,000 - GBP26,000 per year Hours: Monday - Friday, 8am - 5pm. You must work every 1 in 3 Saturdays from 9am - 4pm. Job type: Full-time, permanent Bridge Recruitment are helping one of our well-established clients recruit for an experienced Customer Service Advisor to join their ever-expanding team. You...


  • Sevenoaks, Kent, United Kingdom Bridge Recruitment UK Ltd Full time €25,000 - €26,000

    Customer Service Advisor Location: Wrotham Salary: GBP25,000 - GBP26,000 per year Hours: Monday - Friday, 8am - 5pm. You must work every 1 in 3 Saturdays from 9am - 4pm. Job type: Full-time, permanent Bridge Recruitment are helping one of our well-established clients recruit for an experienced Customer Service Advisor to join their ever-expanding team. You...


  • Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time

    Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. The Technical Customer Advisor, would be responsible...


  • Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time €26,000

    Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. The Technical Customer Advisor, would be responsible...


  • Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time €26,000

    Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. The Technical Customer Advisor, would be responsible...


  • Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time €26,000

    Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. The Technical Customer Advisor, would be responsible...


  • Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time

    Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products.


  • Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time

    Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. Then should the issue not be able to be rectified over...


  • Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time €26,000

    Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. Then should the issue not be able to be rectified over...


  • Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time €26,000

    Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. Then should the issue not be able to be rectified over...


  • Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time €26,000

    Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. Then should the issue not be able to be rectified over...


  • Sevenoaks, Kent, South East, United Kingdom Bennett and Game Recruitment LTD Full time

    Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products.Check out the role overview below If you are confident...


  • Kent, United Kingdom The Best Connection Employment Group Full time €12

    Title: Customer Service Advisor / Customer Care Agent Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT **CUSTOMER SERVICE ADVISOR REQUIRED** We are currently recruiting for Customer Service Advisor to assist passengers with assistance requirements...


  • Sevenoaks, Kent, United Kingdom FM Conway Full time

    Customer Service Advisor Vacancy at FM Conway! FM Conway is looking to recruit a Customer Service Advisor to work within our Aggregate and Asphalt division, based at our Head Office in Sevenoaks, Kent. You will join us on a full time, permanent basis working Monday to Friday, 08:30 to 17:00. Responsibilities of our Customer Service Advisor -Accurately...


  • Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full time

    Customer Service Advisor Barker Munro Recruitment is recruiting for a small team of Customer Service Advisors to join a Claims management insurance organisation. You will provide excellent customer service with natural ability to treat policyholders fairly and have consideration towards any incident/situation. This is a superb opportunity for anyone who...


  • Sevenoaks, Kent, United Kingdom FM Conway Full time

    Customer Service Advisor Vacancy at FM Conway! FM Conway is looking to recruit a Customer Service Advisor to work within our Aggregate and Asphalt division, based at our Head Office in Sevenoaks, Kent. You will join us on a full time, permanent basis working Monday to Friday, 08:30 to 17:00. Responsibilities of our Customer Service Advisor -Accurately...


  • Kent, United Kingdom Kier Group Full time

    We're looking for a Customer Service Advisor to join our Schools PFI team based in Kent. Location: KentContract: Full Time, Permanent What will you be responsible for?As a Customer Service Advisor, you'll be working within the Kent Schools PFI team, supporting them in the delivery and co-ordination of planned and reactive repairs.Your day to day will...


  • Kent, United Kingdom KHR - Recruitment Specialists Full time

    **Job Details**: Updated: Tue, May 02, 2023 8:21 AM KHR is working with a market-leading company based in the Gravesend area. Due to growth, they are currently seeking a Customer Service Advisor to join them on a full-time, permanent basis. The Customer Service Advisor will be responsible for providing excellent and efficient customer service to clients...