Customer Service Advisor
4 weeks ago
**Job Details**:
Updated: Tue, Apr 04, 2023 11:33 AM
KHR is working with a market-leading company based in the Gravesend area. Due to growth, they are currently seeking a Customer Service Advisor to join them on a full-time, permanent basis.
The Customer Service Advisor will be responsible for providing excellent and efficient customer service to clients requiring installation services of their products.
Duties will include:
of new bookings.
Handle call-outs: Respond to call-outs and take details of the requirement.
Arrange bookings: Liaise with installers and find the appropriate resource for a job,
and make the booking between them and the client.
Manage the information per booking: Enter all information on to the in-house systems, and issue the correct paperwork.
Payments: Take payment for the work, and liaise with Accounts to trade customers.
Manage queries: Handle any queries about installation projects as they arise and manage
day-to-day issues such as cancellations / re-bookings.
General admin: Keep accurate digital and paper records of work completed and keep
filing up to date.
A friendly and helpful telephone manner, and confident on the phone.
Good worth ethic, with the ability to remain productive, and well-prioritised with
mínimal supervision.
Excellent customer service skills, showing a polite and constructive approach to
colleagues and customers alike.
Computer literacy and confidence in working in an office environment.
A multi-tasker who can oversee several open bookings at once.
Willingness and aptitude to learn (e.g. about the product range).
A responsible person with a keen eye for detail, quality, and a ‘get it right first-time’
method.
This is a fantastic opportunity to join a growing and already successful business that can offer ongoing progression and training opportunities.
There is the option to work from home 2 days per week and 3 days in the office. Benefits will include 25 days holiday, healthcare, death in service benefits, and a 5% bonus.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
-
Customer Service Advisor
3 weeks ago
Kent, United Kingdom The Best Connection Employment Group Full time €12Title: Customer Service Advisor / Customer Care Agent Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT **CUSTOMER SERVICE ADVISOR REQUIRED** We are currently recruiting for Customer Service Advisor to assist passengers with assistance requirements...
-
Technical Customer Service Advisor
4 weeks ago
Kent, United Kingdom Bennett and Game Recruitment LTD Full timeOur client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. The Technical Customer Advisor, would be responsible for...
-
Customer Service Advisor
3 weeks ago
Sevenoaks, Kent, United Kingdom FM Conway Full timeCustomer Service Advisor Vacancy at FM Conway! FM Conway is looking to recruit a Customer Service Advisor to work within our Aggregate and Asphalt division, based at our Head Office in Sevenoaks, Kent. You will join us on a full time, permanent basis working Monday to Friday, 08:30 to 17:00. Responsibilities of our Customer Service Advisor -Accurately...
-
Customer Service Advisor
1 month ago
Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full timeCustomer Service Advisor Barker Munro Recruitment is recruiting for a small team of Customer Service Advisors to join a Claims management insurance organisation. You will provide excellent customer service with natural ability to treat policyholders fairly and have consideration towards any incident/situation. This is a superb opportunity for anyone who...
-
Customer Service Advisor
2 months ago
Sevenoaks, Kent, United Kingdom FM Conway Full timeCustomer Service Advisor Vacancy at FM Conway! FM Conway is looking to recruit a Customer Service Advisor to work within our Aggregate and Asphalt division, based at our Head Office in Sevenoaks, Kent. You will join us on a full time, permanent basis working Monday to Friday, 08:30 to 17:00. Responsibilities of our Customer Service Advisor -Accurately...
-
Customer Service Advisor
2 weeks ago
Kent, United Kingdom Kier Group Full timeWe're looking for a Customer Service Advisor to join our Schools PFI team based in Kent. Location: KentContract: Full Time, Permanent What will you be responsible for?As a Customer Service Advisor, you'll be working within the Kent Schools PFI team, supporting them in the delivery and co-ordination of planned and reactive repairs.Your day to day will...
-
Customer Service Advisor
1 day ago
Kent, United Kingdom Kier Group Full timeWe're looking for a Customer Service Advisor to join our Schools PFI team based in Kent. Location: KentContract: Full Time, Permanent What will you be responsible for?As a Customer Service Advisor, you'll be working within the Kent Schools PFI team, supporting them in the delivery and co-ordination of planned and reactive repairs.Your day to day will...
-
Customer Service Advisor
4 weeks ago
Kent, United Kingdom KHR - Recruitment Specialists Full time**Job Details**: Updated: Tue, May 02, 2023 8:21 AM KHR is working with a market-leading company based in the Gravesend area. Due to growth, they are currently seeking a Customer Service Advisor to join them on a full-time, permanent basis. The Customer Service Advisor will be responsible for providing excellent and efficient customer service to clients...
-
Customer Service Advisor
2 weeks ago
Kent, United Kingdom Pearson Whiffin Recruitment Ltd Full time**Customer Service Advisor** **West Kent** **Up to £24,000 DOE** **Full time, office based role** This role would best suit somebody within a supervisory Customer Service position and who has had exposure to management as you will be responsible for covering the Manager whilst they are out of the office. **Duties include**: - Being the first point of...
-
Customer Service Advisor
2 weeks ago
Kent, United Kingdom Pearson Whiffin Recruitment Ltd Full time**Customer Service Advisor** **West Kent** **Up to £24,000 DOE** **Full time, office based role** This role would best suit somebody within a supervisory Customer Service position and who has had exposure to management as you will be responsible for covering the Manager whilst they are out of the office. **Duties include**: - Being the first point of...
-
Technical Customer Service Advisor
3 weeks ago
Sevenoaks, Kent, United Kingdom Bridge Recruitment UK Ltd Full time €25,000 - €26,000Customer Service Advisor Location: Wrotham Salary: GBP25,000 - GBP26,000 per year Hours: Monday - Friday, 8am - 5pm. You must work every 1 in 3 Saturdays from 9am - 4pm. Job type: Full-time, permanent Bridge Recruitment are helping one of our well-established clients recruit for an experienced Customer Service Advisor to join their ever-expanding team. You...
-
Technical Customer Service Advisor
3 weeks ago
Sevenoaks, Kent, United Kingdom Bridge Recruitment UK Ltd Full time €25,000 - €26,000Customer Service Advisor Location: Wrotham Salary: GBP25,000 - GBP26,000 per year Hours: Monday - Friday, 8am - 5pm. You must work every 1 in 3 Saturdays from 9am - 4pm. Job type: Full-time, permanent Bridge Recruitment are helping one of our well-established clients recruit for an experienced Customer Service Advisor to join their ever-expanding team. You...
-
Customer Service Advisor
1 month ago
Ashford, Kent, United Kingdom Barker Munro Recruitment Ltd Full timeCustomer Service Advisor Barker Munro recruitment have a new role as an Insurance adviser working for a long established broker with an exceptional reputation for customer service. This role offers a great opportunity to further your insurance career and will support you in your CII studies. We are looking for an ambitious individual who is capable of...
-
Customer Service Advisor
3 weeks ago
Sevenoaks, Kent, South East, United Kingdom FM Conway Full timeCustomer Service Advisor Vacancy at FM Conway! FM Conway is looking to recruit a Customer Service Advisor to work within our Aggregate and Asphalt division, based at our Head Office in Sevenoaks, Kent. You will join us on a full time, permanent basis working Monday to Friday, 08:30 to 17:00. Responsibilities of our Customer Service Advisor -Accurately...
-
Technical Customer Service Advisor
2 months ago
Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full timeOur client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. Check out the role overview below If you are confident...
-
Customer Service Advisor
1 month ago
Folkestone, Kent, United Kingdom Manpower UK Ltd Full timeFrench Speaking Customer Engagement Advisor You already have the attributes below and we want to help you succeed in your next big step in your career: A passion for customer service and sales Confident use of the keyboard and data entry Manpower's client, who provide the quickest, easiest and most eco-friendly way to cross the Channel (Folkestone to...
-
Customer Service Advisor
2 months ago
Sittingbourne, Kent, United Kingdom Deverell Smith Recruitment Ltd Full timeWant to join a leading Estate Agent in Sittingbourne as a Customer Service Advisor? Are you able to provide exceptional customer service and skilled in telephone communication? I am seeking a dedicated individual to join a market-leading company. Previous customer service experience is preferred, but not required. Your role will involve: - Handling calls...
-
Technical Customer Service Advisor
4 weeks ago
Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time €26,000Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. The Technical Customer Advisor, would be responsible...
-
Technical Customer Service Advisor
2 months ago
Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full timeOur client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. The Technical Customer Advisor, would be responsible...
-
Technical Customer Service Advisor
2 weeks ago
Sevenoaks, Kent, United Kingdom Bennett and Game Recruitment LTD Full time €26,000Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of products. The Technical Customer Advisor, would be responsible...
