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Planner/Scheduler - Social Housing (Contract)

4 months ago

Tewkesbury Gloucestershire, United Kingdom Fuel Recruitment Limited Full time

Customer Service Planner

My client are leading providers of acquisition, design and construction (ADC) services, specialist managed services of temporary mobile infrastructure, and facilities maintenance for telecoms. The teams design, installation and maintenance experience coupled with leading technology and scale has created a new force in telecoms and numerous exciting opportunities to be part of a growing organisation.

You will be responsible to plan jobs for success in a timeframe directed by the demand lead, ensuring all Access is cleared, the engineer with the right skill set is booked, spares required are noted & ensuring any risk to planning to the timeline required is flagged to the Demand Lead.

You will be responsible for completing all engineer work schedules, ensuring effective utilisation, efficiency and productivity of the field engineers, using standard times and scheduling tools to aid the completion of all PPMs within the month.

Work closely with the OM for support on Engineer planning

* Ability to communicate professionally and effectively, both verbally and in writing, within all levels of the business and to external parties.

* Customer Care - Capable of delivering results and meeting customer expectations

* Commercially aware with a clear focus on high quality and control of cost

* Microsoft Intermediate Excel skills

* A knowledge of the hard services and facilities management sectors is desirable

*