Senior service berater

1 week ago

United Kingdom HubSpot Full time

As a Senior Services Consultant, you will be responsible for guiding prospects and customers through the process of determining the right implementation and service strategy to support both their initial and long-term success with HubSpot. HubSpot is rapidly expanding upmarket, and as we serve more customers with advanced requirements and complex tech stacks, we need people who can advise and recommend the best way to deploy our software to meet our customer’s business goals. We are looking for motivated team members who have strong communication skills, a passion for solving challenging problems, strong business, and technical acumen, and the desire to help build up HubSpot’s growing enterprise team.
Recommend the right implementation approach and ongoing services for HubSpot's complex upmarket customers, to lead the customer to long term success with HubSpot:
Create customized implementation plans and recommend services and/or Solutions Partners based on customers' unique needs
Establish clear milestones, project plans, and timelines for execution
Contribute to the growth of the enterprise practice by enhancing alignment between Sales and Services teams, customizing implementation solutions for customers.
Enhance quality of recommendations
Provide advice and recommendations for HubSpot best practices, business process, deployment planning, and change management to HubSpot prospects

This role is open in Ireland and the UK, for office, hybrid or remote work.
Have fluency in English
Have deep implementation expertise with complex SaaS software (CRM, ERP, etc) for large, complex customers
Have experience helping customers drive organizational change
Have a strategic mindset and can help customers with their long-term planning, recommending additional HubSpot products and services that will help them grow
Are very detailed-oriented and have strong project management skills
If you need accommodations or assistance due to a disability, please reach out to us using this form .
Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here .
India Applicants: link to HubSpot India's equal opportunity policy here .
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. We’re building a company where people can do their best work . Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

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