Pathology IT Manager

4 weeks ago


London, United Kingdom The Royal Marsden NHS Foundation Trust Full time

An exciting opportunity has arisen for a Pathology IT Manager, with good interpersonal skills and a strong commitment to team working to join the Pathology service, across both the Chelsea and Sutton sites.

The major focus of the role will be the implementation of the Digital strategy within the overall Pathology service area, acting as a subject matter expert in complex programmes delivering digital-enabled transformation. These include providing support for the implementation of digital pathology as part of our histopathology modernization programme and for the digital element of new service delivery and digital infrastructure within our cutting edge Clinical Genomics laboratories.

Completion of full integration of the service following the recent Epic LIMS/EPR implementation is another key focus.

The post holder will be responsible for managing Pathology IT services and a team of 4 staff including a deputy and three system administrators.

Applicants must have a relevant higher degree or equivalent, HCPC registration, evidence of post-registration study and management skills training. This is a full time post.

The Trust encourages and supports continuing professional and personal development.

For more information, please contact Alison Morilla, Director of Pathology & Clinical Genomics alison.morilla2@rmh.nhs.uk

Main duties of the job

The post holder will play a key role in the implementation of the Digital strategy within the overall Pathology service area, acting as a subject matter expert in complex programmes delivering digital-enabled transformation. These include the implementation of digital pathology and enabling the digital element of new service delivery and digital infrastructure within our cutting edge Clinical Genomics laboratories

The role will provide advice to executive bodies, the service and wider Trust groups on Pathology IT issues and future strategies based on changing technologies and legislation or guidelines ensuring that digital solutions continue to meet user and stakeholder needs, ensuring minimal clinical risk to patients and financial risk to the service.

The post holder will be responsible for Pathology IT service delivery as directed by the Trust's Pathology Management team, ensuring the smooth, safe, and reliable operation of all IT systems used by the Pathology service across all sites on a 24 x 7 basis and keeping users and managers aware of any issues.

The role will be responsible for Quality and Governance of IT systems within the service, ensuring provision of training for service staff in the use of IT systems and documentation.

The post holder will also be responsible for the line management of the Pathology IT Team, managing a team of 4 technical staff,

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification

  • To build and manage a robust service model according to best practice principles (e.g. ITIL v4.0), offering responsive first and second-line support to pathology service users.
  • To manage and oversee the day to day running of pathology IT solutions, ensuring support processes are in place and system outputs satisfy the needs of the users.
  • To have an in-depth knowledge of the LIMS solutions in use across the Trust and externally, and how each interacts, including effective incident and change management.
  • To lead on service reviews with suppliers to ensure effective performance management of the overall Pathology IT service.
  • To monitor the service received from internal service providers (e.g. Digital Services) and system suppliers and escalate any significant concerns as appropriate.

Person Specification

Education / Qualifications

Essential


  • MSc Biomedical Science or IT/digital qualification or equivalent experience
  • Evidence of participation in mandatory courses and Continuing Professional Development (CPD)

Desirable


  • Registration with the Health and Care Professions Council
  • ITIL v3.0 (or higher) Foundation qualification or above
  • Prince 2 foundation qualification or above

Experience

Essential


  • Extensive technical systems management in a complex stakeholder environment
  • Significant IT service management and delivery experience in a clinical setting
  • Significant IT change management experience
  • Successful track record of delivering high-pressure and high-profile projects
  • Experienced in staff management
  • Experienced in project management or delivering within a formal project framework
  • Experience of producing quality documentation for systems implementation, validation, and operation
  • Experience of liaising with suppliers and technical delivery teams

Desirable


  • Significant experience of managing multiple hospital systems, preferably within Pathology
  • Significant experience of working across Change programmes and BAU simultaneously
  • Experience of infrastructure, networking and server configuration management

Skills Abilities / Knowledge

Essential


  • Advanced knowledge of IT service management principles
  • Excellent analytical skills for understanding complex workflows, change impact assessment, and troubleshooting
  • Highly capable of autonomous working and setting out clear workplans for staff
  • Strong ability to think strategically and form a bigpicture view across a complex system landscape
  • Advanced understanding of Pathology IT solutions, and how they integrate (e.g. analyser interfaces)
  • Knowledgeable of information security and data protection with regards to patient and clinical information
  • Wide-ranging pathology knowledge with understanding across multiple pathology disciplines
  • Ability to work collaboratively with multidisciplinary teams across organizations, including suppliers
  • Produces clear verbal communication and written reports
  • Strong delivery focus and able to meet tight deadlines within the pressures of working in a busy environment
  • Familiarity with quality management systems and procedures including their application to IT systems

Desirable


  • Ability to deliver structured training users on new systems
  • Ability to support operational staff writing of test plans and test scripts to manage change safely
  • Experience of one or more of the following systems: Epic Beaker, Instrument Manager

Other Requirements

Essential


  • Ability to manage competing deadlines
  • Excellent team/ collaboration skills
  • Able to work on multiple sites and to be flexible to meet the needs of the role

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Sutton

Sutton

SM2 5PT

Any attachments will be accessible after you click to apply.

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