Shift Manager Permanent

Better places, thriving communities.
Responsible for the leading the day to day shift teams.
Supporting root cause analysis and CAPAS' for technical activities

Attendance at GSK morning TAP
Assigning duties to technicians during shifts
Day to day lead of shift team including conduct, performance and capability. Hold regular shift team meetings on daily and weekly objectives
Effective handover with the other shift lead role
Assist in training and coaching new employees
Providing customer service and managing complaints
Identify potential training requirements for existing team in order to ensure any statutory requirements are met and efficient working practices are followed. · To attend and fully participate in training and appraisal activities as required · Bring innovation, build solutions to business challenges and maintain a ‘can-do' attitude · Foster and maintain a positive work environment
Able to work without direct supervision
Computer literate – competent in Microsoft Office and ability to work on CAFM systems.
Always follow Group and company policies and procedures;
Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
Use all work equipment and personal PPE properly and in accordance with training received;
Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security
Ensure compliance with Mitie's information security procedures in all activities;
Proactively identify and report security risks to your manager;
Report actual and suspected security incidents;
Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds.
Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
Our success is a direct result of the experience and quality of our people. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.